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 SMS Alert - You're Not In Control, Report here your SMS Alert

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b00n
post Jan 19 2012, 02:41 PM

delusional
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From: Wouldn't be around much, pls PM other mods.
AFAIK not every transactions will get SMS.
What I know off is Internet transactions, oversea transactions, autobill as well as certain transactions above a certain threshold.

HSBC sent me on my autobill:
QUOTE
RM0.00:A purchase/autobill of MYR 89.65 was made on yr HSBC CARD xxxxxXXXX on 17/01/12. Call the number behind yr card if you did not authorise this

Citibank:
QUOTE
RM0.00:A payment/autopay/purchase was made on your Citibank Visa ending XXXX on 2012-01-05 for 323.46. Call 0323833061 for any queries

Both also didn't mention details. So if one panic, he/she wouldn't even recall what autobill is being charged.

Amex one I deleted already the message, but it was during my time in Changi having dinner before coming back to MY. Only received the SMS after I'm in MY, which is a few days later during their posting date.

Recently other transactions like Petrol with my Citi card, Uniqlo shopping with my HSBC, bought a baby carrier with my Amex all no SMS. Maybe within my spending pattern.

Added on January 19, 2012, 2:41 pmAnyway, I remember Citibank online can set the threshold. Let me login now to check wink.gif

This post has been edited by b00n: Jan 19 2012, 02:41 PM
b00n
post Jan 19 2012, 03:00 PM

delusional
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From: Wouldn't be around much, pls PM other mods.
What is stated in my Citi online is this:
QUOTE
Citi Alerts

Get notified automatically via SMS and email when there is a specific activity on your credit card and/or banking accounts.
To enroll for this alerting service, click Set up alert and select the alert types you wish to receive.

Credit Card and Ready Credit Alerts Notification Method Notification Frequency
Card Transaction/Authorization    SMS      Always
Transaction Amount: 499.99 

Banking Alerts Notification Method Notification Frequency
Online Payments or Transfers Debit  Email  SMS      Always
MYR 1.00  (edit amount) 
This could be default because I didn't recall changing anything before although I noticed the new feature previously.
The FAQ here: http://www.citibank.com.my/mobile/faq/ under Citi Alerts

This is what is available after I click the edit function (have changed a few item, so not default):
user posted image
user posted image
b00n
post Jan 19 2012, 10:09 PM

delusional
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From: Wouldn't be around much, pls PM other mods.
QUOTE(David83 @ Jan 19 2012, 09:52 PM)
The RM 499.99 alert is sent after the transaction being posted or right after swipe?

I checked Citibank Online and such alert has been setup but I swiped RM 760 on Tuesday and until today no SMS alert. The transaction has not been posted yet.
*
No idea, haven't swiped more than that yet. But I know Amex is posted.
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