after successfully change the threshold, received 2 SMS Transaction Alerts for 2 transaction done today via Maybankard2 AMEX. Received approx 5-10mins after swipe.

Just some reference details like IC number and prt of the CC number to update.
I have 2 CC, but receive 3 SMS on the activation confirmation

I don't think so for CASA.... I have a few Maybank CASA accounts.
It says something about CUST

Maybank did not respond after the promised 3 working days respond time, as usual. I cc again to BNM and within minutes BNM send a reminder to Maybank to address my issue within 2 weeks. Just sharing.

...the SMS alert notification on threshold amount set by card members were implemented effectively 10th February 2012. Hence, why there was no SMS alert notification sent to your goodself for the transactions dated 4th February 2012 despite the acknowledgement received on 2th February 2012. We truly regret if our personnel had not mention this to you earlier.

Nevertheless, we are pleased to confirm that the SMS alert notification is in order and that you have successfully received notification for the petrol transactions on 11th and 12th February 2012 respectively...

i send email to maybank customer service request for changes in the card threshold, but they did not reply to me at all.
WHat is the BNM email so that i can have them follow uo on me ?

i send the mail on Monday morning
But they did not replying me anything

A transaction of RM0.80 swipe with Maybankard2 AMEX didn't get SMS Transaction Alert (as per my instruction)

I notice OCBC send out their SMS for selected transactions <RM500, if it's a first time swipe at that merchant.

Certain transactions didn't come with SMS.... which was strange.

WARNING !!! Don't swipe below RM1 for Maybankard as you get 0 TreatsPoints

Well, yesterday I swiped at Starbucks with my MBB2 AMEX. I'm not very frequent patron of Starbucks. No SMS alert also. Perhaps amount is not high perhaps. Just < RM 100. Bought the Starbucks card for my friend.

Did that forumer change his/her threshold? Mine was RM 63+

tifosi
Just to update. I swiped my AMEX 3 times today at 1U. Padini Concept Shop (RM 355), Jusco (RM 55). I got a SMS for my transaction for Jusco only about 5 minutes after I swiped stating the amount, shop and last 4 digit of card no. The other 2 transactions did not trigger anything.

My point is that MBB CS claimed that they have so called fraud detection system in order to justify for sending out SMS alerts.

If you're a frequent patron to certain merchants, you will not be receiving alert very likely. But if you're paying a visit to a particular patron once in a blue moon, one should be notified right?

Their fraud detection system is very sophisticated and hard to draw a general conclusion.

Today at O'Briens, I swipe Maybankard 2 AMEX first time declined/error... But still get transaction sms alert.... The retry was successful and another transaction SMS alert was sent.

It better not double-charged me....

made two payments via Paypal. did not get any sms from Maybank Visa 2card
i wonder if its because i ported recently from Hotlink to U-Mobile? But same number mah.....

Yesterday or today there was an auto debit transaction to my MBB2 AMEX but I didn't receive any SMS alert for it. Is that the sophisticated fraud detection engine from MBB will treat this auto debit transaction to the same  merchant as non-fraud suspicious alert after repetitive transaction?

Nevertheless, kindly be informed that an alert shall be sent for transactions where the card is not presented such as online transactions, auto debit or mail order transactions.

Strange, actually my auto debit to MBB Visa also didn't receive any SMS alert.