Was in a dilemma between unifi and maxis fibre until I stumbled upon this and checked that my place has coverage for time home fibre. any feedback from users here? gaming / youtubing / ping / downloading all ok?

I just had the worst ever contractor installation experience today.

To TIME - I wonder what sort of screening you do when you select contractors but they are obviously not good.

The two Indonesians who came today were not only late, but it was obvious right from the get go that they are not equipped to do the job AT ALL:

- they came without basic tools (extension cords, broom, casing for the fibre, etc)
- they were well aware of condominium rules (no installation after 5 in most cases) and still they came at 4pm - and then complained they couldn't finish the job because management was being difficult
- I had to go and seek special permission from the management to allow them to work past 5
- They wanted to buka puasa and expected me to wait for them while they ate. Luckily, this didn't happen because:
- they were arguing and quarrelling all throughout the installation which resulted in one of them slamming the entire pipe (with fiber inside) causing it to snap.
- they utterly destroyed the wall outside my condo, and I will very likely have to pay for repairs

there are many other things which I can't possibly list here. I purposely took unpaid leave today (new job, under probation) just for them to install. Been waiting since 2pm, and watching (even helping them) work all the way till around 815 when I finally gave up and just told them to leave.

The part I'm most disturbed about is these guys were practically at each other's throats the whole time. And they happily step / place ladder / bend (at one point, the guy even used his lighter to "burn" the pipe so that it can be bent - WITH THE FIBRE INSIDE) on the FRAGILE thin thread fibre.

These are your average run-of-the-mill construction worker type. Why are they allowed to handle such delicate equipment like fibre? There's a reel of about 50 metres of mangled fibre right outside my house - totally wasted.

This post has been edited by phoenixxx: Aug 16 2012, 09:00 PM

Thank you JJ for all your troubles - installation today is smooth and fast. Your service is exceptional and I will definitely recommend you to friends. Just make sure you pair them with a good contractor

Thanks again, I appreciate your help.

if your place support time... get it

and get it thru jj

guaranteed satisfaction... i've been using it for a year. downtime over the past year was maybe twice and both resolved very fast.