Yeah that's what Starhub informed me and asked that I get in touch with my own ISP to have them take action. I just sent another email to wecare@astro.com.my yesterday (3rd email I have sent regarding this issue) but it's still not resolved.
Here's the trace route result for 2nd Jan
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and today's result.
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I have never gotten 30-50ms pings on SEA servers ever since I switched to TIME. It has always been constant 70-80ms which I felt was odd since we are like next to each other. The last time I ever got pings below 50ms was when I was on Unifi.
EDIT: My first email sent regarding this issue was 23rd December 2013 to TIME's customer service email. The trace route result then was slightly different as there was an additional hop that routed the traffic to Japan before making it's way back to Singapore. Here's the trace route result which I copy and pasted in the email I sent.
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1 4 ms 2 ms 3 ms 192.168.1.1
2 6 ms 5 ms 3 ms lo-0.ag-01-glsfb.ni.time.net.my [223.28.0.216]
3 3 ms 3 ms 3 ms xe-5-3-0-0.er-01-glsfb.ni.time.net.my [223.28.2.37]
4 9 ms 16 ms 13 ms xe-0-1-0-0.cr-02-glsfb.ni.time.net.my [223.28.2.1]
5 13 ms 10 ms 17 ms ae-0-0.br-01-mciwg.ni.time.net.my [223.28.2.122]
6 8 ms 8 ms 12 ms 124.158.226.149
7 12 ms 9 ms 9 ms ae-4.cr-gw-2-sin-pip.sg.globaltransit.net [124.158.224.98]
8 12 ms 16 ms 8 ms ae-2.br-gw-1-sin-pip.sg.globaltransit.net [124.158.224.190]
9 9 ms 9 ms 9 ms xe-0-6-0-7.r00.sngpsi02.sg.bb.gin.ntt.net [116.51.17.185]
10 12 ms 19 ms 12 ms ae-1.r21.sngpsi02.sg.bb.gin.ntt.net [129.250.6.104]
11 120 ms 84 ms 82 ms as-1.r22.tokyjp01.jp.bb.gin.ntt.net [129.250.5.20]
12 284 ms 282 ms 291 ms p16-5-3-3.r22.tokyjp01.jp.ce.gin.ntt.net [61.120.145.146]
13 308 ms 286 ms 287 ms vlan905-an-cat6k-ts1-r1.starhub.net.sg [203.118.3.151]
14 283 ms 288 ms 284 ms 203.118.7.241
15 257 ms 257 ms 264 ms 203.117.6.54
16 276 ms 274 ms 280 ms d117155133.ppp117155.cyberway.com.sg [203.117.155.133]
It was then on around Christmas day that the routing was changed directly to Singapore but through the Seabone node.
I'm using Time ADSL and I have the exact same trace route as you. The damn seabone node has been very unstable since december. I thought of getting Time Fiber would give a better routing to singapore so I can finally get 30-50ms pings, but looking as your posts makes me hesitant now.