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TIME TIME Fibre Broadband™, 100 Mbps of wholesome goodness

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key3hky
post Dec 23 2013, 10:26 PM

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I just got my Time 100mbps installed. Mixed feeling on it. First the installer did a great job by routing the cables into my house without any need for drilling. Thumbs Up!!
However, the speed is not up to what is promised in a way. Measuring the speed directly from ONU (Huawei modem) managed to clock 99 mbps. Upon connecting it to E1200 (cisco router), the speed dropped half. Both are measured using LAN connection and using Time Speed test.
Made a call to service center, they claim speed is expected to drop half due to the router is transmitting wifi .. I was like WTF??? told her that i turned off every devices connected to Wifi and made sure only the LAN is connected and yet she claim it wont change... i can't get any logic on this...has anyone here experience this before??

This post has been edited by key3hky: Dec 23 2013, 10:27 PM
key3hky
post Dec 26 2013, 05:04 PM

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QUOTE(jjj2 @ Dec 23 2013, 11:25 PM)
Hi Bro,

I guess you are saying you connect to the Router using cable connection & not Wifi.

Please excuse the Customer Service, sometimes they are not really tech-wise.

This is a known issue.
The Linksys E1200 Router will not give you promising performance due to its firmware, we have tested & proven it's having disappointing performance when it runs at 100Mbps, the most you are getting 4x--6xMbps. You can try to upgrade to the latest 2.0.06 firmware.
We have some customers reported it solved the problem.
Please PM me your feedback.

Thanks & Merry Xmas smile.gif
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Yup seems like after upgrading to the new FW, the speed is not clocking 80+ Mbps using LAN.
For those who wish to do the same, just take note on the setup information on existing modem as these info will be wiped off after FW upgrade and reset.
key3hky
post Dec 27 2013, 10:47 AM

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Speaking of which, current supplied router E1200 coverage is very bad. I live in a condo where the router is placed at living room. I can hardly get any WiFi signal from my master room where the distance is approx. 80ft straight line but with some walls in between. Speed wise reduced from 50mb (WifI) to mediocre 5mb accessing it from my room. Hence would like to as bros around, what is the best value for money and good router for replacement? I am leaning towards NetGear WNDR3x series but not sure if that is a good choice. Budget ~500 bucks....also looking possibility at using Aztech Wireless Access Point/Repeater as cheaper solution but compromising on a power point plugs. Any advice ?
key3hky
post Dec 28 2013, 10:01 PM

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QUOTE(jjj2 @ Dec 28 2013, 06:55 PM)
Hi Bro,

Actually Huawei ONU (aka 'modem') does not give much problem. The Linksys E1200 Router is in fact giving minor inconsistency.
My team is working closely with Time product team to resolve this issue.
Please do check out your PM for more details.

Thanks.
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Good to hear that someone is working with time for resolution. Any positive feedback from them cause I think they could have done better choice on router selection and eliminates all these inconvenience. Agreed on the onu is good just the router playing the culprit. Replacing router is easy but I am not too sure how much improvement it will give for the wife strength

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