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TIME TIME Fibre Broadband™, 100 Mbps of wholesome goodness

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iSh4Dow.
post May 11 2013, 06:39 PM

Getting Started
**
Junior Member
58 posts

Joined: Oct 2011


Hi bro.

I am a user of 100 mbps package. I am facing difficulties in ping issue.

When i play Dota 2 i get 180-220 ms. Very hard to play. How can i solve this problem bro? paying so much to cant

game is very stressful.

Hope you can help.
iSh4Dow.
post May 13 2013, 05:10 PM

Getting Started
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Junior Member
58 posts

Joined: Oct 2011


QUOTE(jjj2 @ May 12 2013, 02:37 PM)
Hi Bro,

Whee is the server located ?
*
Its under South East Asia. If not mistaken is either China or Singapore. sgp-2.valve.net [103.10.124.1]
iSh4Dow.
post May 19 2013, 10:18 PM

Getting Started
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Junior Member
58 posts

Joined: Oct 2011


QUOTE(jjj2 @ May 13 2013, 09:20 PM)
Singapore should not be any problem.

Please report your case to TIME CS at 1800 18 1818 & get a Complaint ID to follow up later.

Are you from KL ?

The 100Mbps issue has been gradually fixed stage by stage.

Many of the customers previously had this problem are now ok.
*
So i just call time and complain ?

Yes I am from kl. This is the trace result.

C:\Users\User>tracert sgp-1.valve.net

Tracing route to sgp-1.valve.net [103.28.54.1]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 4 ms 4 ms 4 ms lo-0.ag-01-majjw.ni.time.net.my [223.28.0.215]
3 3 ms 3 ms 3 ms xe-5-3-0-0.er-01-majjw.ni.time.net.my [223.28.2.
41]
4 5 ms 7 ms 7 ms xe-1-1-0-0.cr-01-akhmw.ni.time.net.my [223.28.2.
94]
5 4 ms 4 ms 3 ms 223.28.2.70
6 4 ms 5 ms 4 ms ae-0-0.edge-gw-2-kul-pip.my.globaltransit.net [1
24.158.228.21]
7 174 ms 171 ms 172 ms xe-0-1-0-0.cr-gw-1-kul-pip.my.globaltransit.net
[61.11.211.129]
8 171 ms 171 ms 171 ms ae-1.cr-gw-1-sin-pip.sg.globaltransit.net [61.11
.210.2]
9 170 ms 172 ms 170 ms ae-1.br-gw-1-lax-pip.us.globaltransit.net [124.1
58.224.14]
10 170 ms 171 ms 170 ms ge-0-0-0-0.pp-gw-1-lax-pip.us.globaltransit.net
[124.158.250.1]
11 175 ms 171 ms 172 ms highwinds.com.any2ix.coresite.com [206.223.143.1
13]
12 * * * Request timed out.
13 180 ms 175 ms 174 ms te0-3-0-0.wr2.sin0.asianetcom.net [61.14.157.209
]
14 176 ms 174 ms 175 ms gi12-0-0.gw5.sin1.asianetcom.net [61.14.158.43]

15 176 ms 174 ms 173 ms HID-0001.asianetcom.net [203.192.169.214]
16 179 ms 178 ms 177 ms unknown.hwng.net [173.245.210.218]
17 176 ms 183 ms 193 ms 103-28-54-225.valve.net [103.28.55.225]
18 180 ms 177 ms 178 ms sgp-1.valve.net [103.28.54.1]

Trace complete.

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