Guys, I have applied for TIME Broadband last week. So on Friday last week, the Installers came and set up the modem, router and phone. Unfortunately no internet connection can be established as he said that there might be possible fibre optic problem. According to him, the Installers are not responsible for the fibre optic in the building.

He called Time engineers to fix whatever problem they have now. I waited until Sunday, the modem still blinking in red. I called Customer Service, they said the Engineers only work from Monday to Friday. So i waited yesterday for possible repair and hoping the internet connection can be established. To my frustration, the internet connection still cannot be established.

I called CS again earlier today and this time i was furious when they said today is public holiday in Selangor. WTF!!!! They should have at least backup or stand by Engineers in case of anything happen. Seriously, i'm very frustrated with Time service.

FYI, i live in Segambut Dalam area apartments.

After 1 year plus living in segambut dalam apartment, i'll be moving to kota damansara sunway opal apartment. Thus i called Customer Service to inquire about relocation service.

To my disappointment, TIME Broadband is unavailable there. I'm a satisfied customer of TIME with their consistency and good customer service. Please somebody help propose to set up TIME at Sunway Opal Damansara. I dun want to go thru bad experience with UNIFI again. F**K you UNIFI.