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Unifi Official TM UniFi High Speed Broadband Thread V14, FREE Installation & 1-month subscription

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etsuko
post Jan 22 2012, 12:18 AM

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From: Malaysia


I've not been following the developments of Unifi but my sis-in-law feels we need to upgrade our Screamyx. Soo...I've a couple of questions I hope existing users would know the answers:

1. Can I continue using my existing SMC router instead of their Residential Gateway - I'm assuming RG is TMs router?

2. How many router ports does a Unifi installation use by default - 1 for BTU, 1 for DECT phone and 1 for STB?

3. Can I request the Unifi technician to setup the Set Top Box but not connect it to a TV - I'll hook it up to a TV in future? Because our current phone line is in a room on the 2nd floor of the house.
etsuko
post Feb 6 2012, 09:25 PM

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From: Malaysia


Just got my vip10 setup. But having problems connecting with TP-Link 1043ND v1.8. I've flash the router with KLseet's firmware, restored using his default files and made sure I entered to the correct login. But the router just can't connect the line. sad.gif

The TM router has no problems though.

Help is very much appreciated. Thanks.


Added on February 6, 2012, 9:54 pmHope this would help. My syslog.
QUOTE

####################################################################
#          TL-WR1043ND  System Log
# Time = 2000-01-01  0:02:33 154s
# H-Ver = WR1043ND v1 00000000 : S-Ver = 3.13.4 Build 110906 Rel.72204n
# L = 192.168.1.1 : M = 255.255.255.0
# W1 = PPPoE : W = 0.0.0.0 : M = 0.0.0.0 : G = 0.0.0.0
####################################################################

1st day 00:00:04  OTHER      INFO    System started
1st day 00:00:08  DHCP      NOTICE  DHCP server started
1st day 00:00:08  SECURITY  INFO    PPTP Passthrough enabled
1st day 00:00:08  SECURITY  INFO    L2TP Passthrough enabled
1st day 00:00:08  SECURITY  INFO    IPSEC Passthrough enabled
1st day 00:00:09  SECURITY  INFO    FTP ALG enabled
1st day 00:00:09  SECURITY  INFO    TFTP ALG enabled
1st day 00:00:09  SECURITY  INFO    H323 ALG enabled
1st day 00:00:09  SECURITY  INFO    RTSP ALG enabled
1st day 00:00:29  PPP        INFO    sent [PADI Host-Uniq(0x00000366)]
1st day 00:00:33  DHCP      NOTICE  DHCPS:Recv REQUEST from 00:26:4A:13:95:E4
1st day 00:00:34  DHCP      NOTICE  DHCPS:Send ACK to 192.168.1.101
1st day 00:00:34  DHCP      NOTICE  DHCPS:Recv REQUEST from 00:26:4A:13:95:E4
1st day 00:00:34  DHCP      NOTICE  DHCPS:Send ACK to 192.168.1.101
1st day 00:00:34  PPP        INFO    sent [PADI Host-Uniq(0x00000366)]
1st day 00:00:34  PPP        INFO    rcvd [PADO AC-Name:Quidway AC-MAC:00:00:5e:00:01:07]
1st day 00:00:34  PPP        INFO    sent [PADR Host-Uniq(0x00000366)]
1st day 00:00:34  PPP        INFO    rcvd [PADS sess-id(22605)]
1st day 00:00:35  PPP        INFO    sent [LCP Req mru=1492 magic=0xe1e3f2de]
1st day 00:00:35  PPP        INFO    rcvd [LCP Ack mru=1492 magic=0xe1e3f2de]
1st day 00:00:37  PPP        INFO    rcvd [LCP Req mru=1492 auth=pap magic=0x7c479307]
1st day 00:00:37  PPP        INFO    sent [LCP Ack mru=1492 auth=pap magic=0x7c479307]
1st day 00:00:37  PPP        INFO    sent [LCP EchoReq magic=0xe1e3f2de]
1st day 00:00:37  PPP        INFO    sent [PAP AuthReq user="myusername@unifi" password=(hidden)]
1st day 00:00:37  PPP        INFO    sent [LCP code=0xc]
1st day 00:00:38  PPP        INFO    rcvd [LCP EchoRep magic=0x7c479307]
1st day 00:00:38  PPP        INFO    rcvd [PAP AuthNak "Bad Encrypted password"]
1st day 00:00:38  PPP        ERROR  Failed to authenticate ourselves to peer
1st day 00:00:38  PPP        ERROR  LCP down
1st day 00:00:38  PPP        WARNING LCP down
1st day 00:00:38  PPP        INFO    sent [LCP TermReq]
1st day 00:00:38  PPP        INFO    rcvd [LCP TermAck]
1st day 00:00:47  PPP        INFO    sent [PADI Host-Uniq(0x00000378)]
1st day 00:00:47  PPP        INFO    rcvd [PADO AC-Name:Quidway AC-MAC:00:00:5e:00:01:07]
1st day 00:00:47  PPP        INFO    sent [PADR Host-Uniq(0x00000378)]
1st day 00:00:47  PPP        INFO    rcvd [PADS sess-id(4074)]
1st day 00:00:47  PPP        INFO    sent [LCP Req mru=1492 magic=0xfa827e2f]
1st day 00:00:47  PPP        INFO    rcvd [LCP Ack mru=1492 magic=0xfa827e2f]
1st day 00:00:50  PPP        INFO    rcvd [LCP Req mru=1492 auth=pap magic=0x99d3dd66]
1st day 00:00:50  PPP        INFO    sent [LCP Ack mru=1492 auth=pap magic=0x99d3dd66]
1st day 00:00:50  PPP        INFO    sent [LCP EchoReq magic=0xfa827e2f]
1st day 00:00:50  PPP        INFO    sent [PAP AuthReq user="myusername@unifi" password=(hidden)]
1st day 00:00:50  PPP        INFO    sent [LCP code=0xc]
1st day 00:00:50  PPP        INFO    rcvd [LCP EchoRep magic=0x99d3dd66]
1st day 00:00:50  PPP        INFO    rcvd [PAP AuthNak "Bad Encrypted password"]
1st day 00:00:50  PPP        ERROR  Failed to authenticate ourselves to peer
1st day 00:00:50  PPP        ERROR  LCP down
1st day 00:00:50  PPP        WARNING LCP down
1st day 00:00:50  PPP        INFO    sent [LCP TermReq]
1st day 00:00:50  PPP        INFO    rcvd [LCP TermAck]
1st day 00:00:59  PPP        INFO    sent [PADI Host-Uniq(0x00000381)]
1st day 00:00:59  PPP        INFO    rcvd [PADO AC-Name:Quidway AC-MAC:00:00:5e:00:01:07]
1st day 00:00:59  PPP        INFO    sent [PADR Host-Uniq(0x00000381)]
1st day 00:00:59  PPP        INFO    rcvd [PADS sess-id(19306)]
1st day 00:00:59  PPP        INFO    sent [LCP Req mru=1492 magic=0xdda0e193]
1st day 00:00:59  PPP        INFO    rcvd [LCP Ack mru=1492 magic=0xdda0e193]
1st day 00:01:02  PPP        INFO    rcvd [LCP Req mru=1492 auth=pap magic=0x8eaa597f]
1st day 00:01:02  PPP        INFO    sent [LCP Ack mru=1492 auth=pap magic=0x8eaa597f]
1st day 00:01:02  PPP        INFO    sent [LCP EchoReq magic=0xdda0e193]
1st day 00:01:02  PPP        INFO    sent [PAP AuthReq user="myusername@unifi" password=(hidden)]
1st day 00:01:02  PPP        INFO    sent [LCP code=0xc]
1st day 00:01:02  PPP        INFO    rcvd [LCP EchoRep magic=0x8eaa597f]
1st day 00:01:02  PPP        INFO    rcvd [PAP AuthNak "Bad Encrypted password"]
1st day 00:01:02  PPP        ERROR  Failed to authenticate ourselves to peer
1st day 00:01:02  PPP        ERROR  LCP down
1st day 00:01:02  PPP        WARNING LCP down
1st day 00:01:02  PPP        INFO    sent [LCP TermReq]
1st day 00:01:02  PPP        INFO    rcvd [LCP TermAck]
1st day 00:01:12  PPP        INFO    sent [PADI Host-Uniq(0x0000038a)]
1st day 00:01:12  PPP        INFO    rcvd [PADO AC-Name:Quidway AC-MAC:00:00:5e:00:01:07]
1st day 00:01:12  PPP        INFO    sent [PADR Host-Uniq(0x0000038a)]
1st day 00:01:12  PPP        INFO    rcvd [PADS sess-id(7139)]
1st day 00:01:12  PPP        INFO    sent [LCP Req mru=1492 magic=0x92c90ab8]
1st day 00:01:12  PPP        INFO    rcvd [LCP Ack mru=1492 magic=0x92c90ab8]
1st day 00:01:15  PPP        INFO    rcvd [LCP Req mru=1492 auth=pap magic=0x83a93f6d]
1st day 00:01:15  PPP        INFO    sent [LCP Ack mru=1492 auth=pap magic=0x83a93f6d]
1st day 00:01:15  PPP        INFO    sent [LCP EchoReq magic=0x92c90ab8]
1st day 00:01:15  PPP        INFO    sent [PAP AuthReq user="myusername@unifi" password=(hidden)]
1st day 00:01:15  PPP        INFO    sent [LCP code=0xc]
1st day 00:01:15  PPP        INFO    rcvd [LCP EchoRep magic=0x83a93f6d]
1st day 00:01:15  PPP        INFO    rcvd [PAP AuthNak "Bad Encrypted password"]
1st day 00:01:15  PPP        ERROR  Failed to authenticate ourselves to peer
1st day 00:01:15  PPP        ERROR  LCP down
1st day 00:01:15  PPP        WARNING LCP down
1st day 00:01:15  PPP        INFO    sent [LCP TermReq]
1st day 00:01:15  PPP        INFO    rcvd [LCP TermAck]
1st day 00:01:25  PPP        INFO    sent [PADI Host-Uniq(0x00000393)]
1st day 00:01:25  PPP        INFO    rcvd [PADO AC-Name:Quidway AC-MAC:00:00:5e:00:01:07]
1st day 00:01:25  PPP        INFO    sent [PADR Host-Uniq(0x00000393)]
1st day 00:01:25  PPP        INFO    rcvd [PADS sess-id(966)]
1st day 00:01:25  PPP        INFO    sent [LCP Req mru=1492 magic=0x250e41a0]
1st day 00:01:25  PPP        INFO    rcvd [LCP Ack mru=1492 magic=0x250e41a0]
1st day 00:01:28  PPP        INFO    rcvd [LCP Req mru=1492 auth=pap magic=0x94d558f3]
1st day 00:01:28  PPP        INFO    sent [LCP Ack mru=1492 auth=pap magic=0x94d558f3]
1st day 00:01:28  PPP        INFO    sent [LCP EchoReq magic=0x250e41a0]
1st day 00:01:28  PPP        INFO    sent [PAP AuthReq user="myusername@unifi" password=(hidden)]
1st day 00:01:28  PPP        INFO    sent [LCP code=0xc]
1st day 00:01:28  PPP        INFO    rcvd [LCP EchoRep magic=0x94d558f3]
1st day 00:01:28  PPP        INFO    rcvd [PAP AuthNak "Bad Encrypted password"]
1st day 00:01:28  PPP        ERROR  Failed to authenticate ourselves to peer
1st day 00:01:28  PPP        ERROR  LCP down
1st day 00:01:28  PPP        WARNING LCP down
1st day 00:01:28  PPP        INFO    sent [LCP TermReq]
1st day 00:01:28  PPP        INFO    rcvd [LCP TermAck]
1st day 00:01:37  PPP        INFO    sent [PADI Host-Uniq(0x0000039c)]
1st day 00:01:37  PPP        INFO    rcvd [PADO AC-Name:Quidway AC-MAC:00:00:5e:00:01:07]
1st day 00:01:37  PPP        INFO    sent [PADR Host-Uniq(0x0000039c)]
1st day 00:01:37  PPP        INFO    rcvd [PADS sess-id(10132)]
1st day 00:01:37  PPP        INFO    sent [LCP Req mru=1492 magic=0xb167b79a]
1st day 00:01:37  PPP        INFO    rcvd [LCP Ack mru=1492 magic=0xb167b79a]
1st day 00:01:40  PPP        INFO    rcvd [LCP Req mru=1492 auth=pap magic=0x7f9a7b5f]
1st day 00:01:40  PPP        INFO    sent [LCP Ack mru=1492 auth=pap magic=0x7f9a7b5f]
1st day 00:01:40  PPP        INFO    sent [LCP EchoReq magic=0xb167b79a]
1st day 00:01:40  PPP        INFO    sent [PAP AuthReq user="myusername@unifi" password=(hidden)]
1st day 00:01:40  PPP        INFO    sent [LCP code=0xc]
1st day 00:01:40  PPP        INFO    rcvd [LCP EchoRep magic=0x7f9a7b5f]
1st day 00:01:40  PPP        INFO    rcvd [PAP AuthNak "Bad Encrypted password"]
1st day 00:01:40  PPP        ERROR  Failed to authenticate ourselves to peer
1st day 00:01:40  PPP        ERROR  LCP down
1st day 00:01:40  PPP        WARNING LCP down
1st day 00:01:40  PPP        INFO    sent [LCP TermReq]
1st day 00:01:40  PPP        INFO    rcvd [LCP TermAck]
1st day 00:01:49  PPP        INFO    sent [PADI Host-Uniq(0x000003a5)]
1st day 00:01:49  PPP        INFO    rcvd [PADO AC-Name:Quidway AC-MAC:00:00:5e:00:01:07]
1st day 00:01:49  PPP        INFO    sent [PADR Host-Uniq(0x000003a5)]
1st day 00:01:49  PPP        INFO    rcvd [PADS sess-id(4072)]
1st day 00:01:49  PPP        INFO    sent [LCP Req mru=1492 magic=0x89881ec3]
1st day 00:01:49  PPP        INFO    rcvd [LCP Ack mru=1492 magic=0x89881ec3]
1st day 00:01:52  PPP        INFO    rcvd [LCP Req mru=1492 auth=pap magic=0x9d8bb91d]
1st day 00:01:52  PPP        INFO    sent [LCP Ack mru=1492 auth=pap magic=0x9d8bb91d]
1st day 00:01:52  PPP        INFO    sent [LCP EchoReq magic=0x89881ec3]
1st day 00:01:52  PPP        INFO    sent [PAP AuthReq user="myusername@unifi" password=(hidden)]
1st day 00:01:52  PPP        INFO    sent [LCP code=0xc]
1st day 00:01:52  PPP        INFO    rcvd [LCP EchoRep magic=0x9d8bb91d]
1st day 00:01:52  PPP        INFO    rcvd [PAP AuthNak "Bad Encrypted password"]
1st day 00:01:52  PPP        ERROR  Failed to authenticate ourselves to peer
1st day 00:01:52  PPP        ERROR  LCP down
1st day 00:01:52  PPP        WARNING LCP down
1st day 00:01:52  PPP        INFO    sent [LCP TermReq]
1st day 00:01:52  PPP        INFO    rcvd [LCP TermAck]
1st day 00:02:02  PPP        INFO    sent [PADI Host-Uniq(0x000003ae)]
1st day 00:02:02  PPP        INFO    rcvd [PADO AC-Name:Quidway AC-MAC:00:00:5e:00:01:07]
1st day 00:02:02  PPP        INFO    sent [PADR Host-Uniq(0x000003ae)]
1st day 00:02:02  PPP        INFO    rcvd [PADS sess-id(21913)]
1st day 00:02:02  PPP        INFO    sent [LCP Req mru=1492 magic=0x93aa32d9]
1st day 00:02:02  PPP        INFO    rcvd [LCP Ack mru=1492 magic=0x93aa32d9]
1st day 00:02:05  PPP        INFO    rcvd [LCP Req mru=1492 auth=pap magic=0x9f2da8a4]
1st day 00:02:05  PPP        INFO    sent [LCP Ack mru=1492 auth=pap magic=0x9f2da8a4]
1st day 00:02:05  PPP        INFO    sent [LCP EchoReq magic=0x93aa32d9]
1st day 00:02:05  PPP        INFO    sent [PAP AuthReq user="myusername@unifi" password=(hidden)]
1st day 00:02:05  PPP        INFO    sent [LCP code=0xc]
1st day 00:02:05  PPP        INFO    rcvd [LCP EchoRep magic=0x9f2da8a4]
1st day 00:02:05  PPP        INFO    rcvd [PAP AuthNak "Bad Encrypted password"]
1st day 00:02:05  PPP        ERROR  Failed to authenticate ourselves to peer
1st day 00:02:05  PPP        ERROR  LCP down
1st day 00:02:05  PPP        WARNING LCP down
1st day 00:02:05  PPP        INFO    sent [LCP TermReq]
1st day 00:02:05  PPP        INFO    rcvd [LCP TermAck]
1st day 00:02:14  PPP        INFO    sent [PADI Host-Uniq(0x000003b7)]
1st day 00:02:14  PPP        INFO    rcvd [PADO AC-Name:Quidway AC-MAC:00:00:5e:00:01:07]
1st day 00:02:14  PPP        INFO    sent [PADR Host-Uniq(0x000003b7)]
1st day 00:02:14  PPP        INFO    rcvd [PADS sess-id(29199)]
1st day 00:02:14  PPP        INFO    sent [LCP Req mru=1492 magic=0x67d49774]
1st day 00:02:14  PPP        INFO    rcvd [LCP Ack mru=1492 magic=0x67d49774]
1st day 00:02:17  PPP        INFO    rcvd [LCP Req mru=1492 auth=pap magic=0x867223d3]
1st day 00:02:17  PPP        INFO    sent [LCP Ack mru=1492 auth=pap magic=0x867223d3]
1st day 00:02:17  PPP        INFO    sent [LCP EchoReq magic=0x67d49774]
1st day 00:02:17  PPP        INFO    sent [PAP AuthReq user="myusername@unifi" password=(hidden)]
1st day 00:02:17  PPP        INFO    sent [LCP code=0xc]
1st day 00:02:17  PPP        INFO    rcvd [LCP EchoRep magic=0x867223d3]
1st day 00:02:17  PPP        INFO    rcvd [PAP AuthNak "Bad Encrypted password"]
1st day 00:02:17  PPP        ERROR  Failed to authenticate ourselves to peer
1st day 00:02:17  PPP        ERROR  LCP down
1st day 00:02:17  PPP        WARNING LCP down
1st day 00:02:17  PPP        INFO    sent [LCP TermReq]
1st day 00:02:17  PPP        INFO    rcvd [LCP TermAck]
1st day 00:02:26  PPP        INFO    sent [PADI Host-Uniq(0x000003c0)]
1st day 00:02:26  PPP        INFO    rcvd [PADO AC-Name:Quidway AC-MAC:00:00:5e:00:01:07]
1st day 00:02:26  PPP        INFO    sent [PADR Host-Uniq(0x000003c0)]
1st day 00:02:26  PPP        INFO    rcvd [PADS sess-id(18589)]
1st day 00:02:27  PPP        INFO    sent [LCP Req mru=1492 magic=0xeadc1f52]
1st day 00:02:27  PPP        INFO    rcvd [LCP Ack mru=1492 magic=0xeadc1f52]
1st day 00:02:29  PPP        INFO    rcvd [LCP Req mru=1492 auth=pap magic=0xacc45acf]
1st day 00:02:29  PPP        INFO    sent [LCP Ack mru=1492 auth=pap magic=0xacc45acf]
1st day 00:02:29  PPP        INFO    sent [LCP EchoReq magic=0xeadc1f52]
1st day 00:02:29  PPP        INFO    sent [PAP AuthReq user="myusername@unifi" password=(hidden)]
1st day 00:02:29  PPP        INFO    sent [LCP code=0xc]
1st day 00:02:29  PPP        INFO    rcvd [LCP EchoRep magic=0xacc45acf]
1st day 00:02:29  PPP        INFO    rcvd [PAP AuthNak "Bad Encrypted password"]
1st day 00:02:29  PPP        ERROR  Failed to authenticate ourselves to peer
1st day 00:02:29  PPP        ERROR  LCP down
1st day 00:02:29  PPP        WARNING LCP down
1st day 00:02:29  PPP        INFO    sent [LCP TermReq]
1st day 00:02:30  PPP        INFO    rcvd [LCP TermAck]
I noticed the "Bad encrypted password". Does this mean my Unifi password is wrong? rclxub.gif

This post has been edited by etsuko: Feb 6 2012, 09:54 PM
etsuko
post Feb 7 2012, 12:31 AM

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Elite
4,210 posts

Joined: Jan 2003
From: Malaysia


Fixed my own problem. Realized myUnifi login details different from the line.
etsuko
post Feb 8 2012, 10:41 AM

Spaced out person
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4,210 posts

Joined: Jan 2003
From: Malaysia


First of, thanks to rattan (LYN forumer) who's been patient with me so I could finalize which package to sign up. In addition, it's great knowing forumers like him are willing to lay down their reputation on the line to help other forumers. The contractor he works with were efficient. The friendly 2-man team (young looking dudes) arrived 30 minutes earlier than the appointment time, listened to where I wanted the Unifi box installed (I wanted to make it not visible from inside the house) and got to work. All was smooth until TM's side had some trouble doh.gif - one of the installers said there was a "mismatch". Not sure what it meant but he followed up the case with TM on the spot and it was resolved within 1 hour. smile.gif

QUOTE(the100308 @ Feb 8 2012, 10:08 AM)
Like Snowfish said, do I need to pay 2 month directly???
*
Something I'd like to know too.. the word prorate was jargon to me. LOL! tongue.gif

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