QUOTE(chan01 @ Feb 4 2012, 04:35 PM)
I got appointment with tm on March 1 to change to unifi vip5 , got few questiong to ask,
1) is it possible to maintain the same house phone no. without paying any extra fee?
2) Do i need to terminate my streamnyx manually? or auto terminate?
3) If i change my mind about not upgrading to unifi (before March) , will i need to pay for penalty?
4) finally is the speed stable for 5mb/s? my current streamny is 1 mb/s.
Thx =)
1) unifi comes with new number. i think u can't maintain using the old number..
2) if u apply online, there is an option for existing streamyx user, u shud tick to terminate streamyx. the contractor will terminate it after ur Unifi activated. u still can terminate it manually by visiting TMPoint, filling some form and ur IC copy.
3) u will not to pay for penalty if u cancel it 24hours before installation.
4) ya stable. no need to worry about the speed. im a vip10 user and the speed never drop or unstable.