LOL? just make my payment online. how come still got outstanding amount?  by the way im make full payment wo?

guys...need some help here...
im unifi 5mbps user here,thinking of upgrading to 10mbps..
and the problem is,my brother is the subscriber,and he currently out station now.

so can i go upgrade it w/o the needs of his documentation?

Upgrade
Customer can upgrade their UniFi service by visiting TMpoint, through UniFi's portal, through any TM authorized sales channel or by calling TM UniFi Center (1-300-88-1222). There will be no fee to upgrade the service but there will be a charge of RM200 if require on-site reconfiguration by TM's personnel. The existing CPE will be used unless a change is required due to the nature of the upgrade requested. An upgrade process(within or after contract period) will not require customer to renew their contract period.

Downgrade
Customers can downgrade their UniFi service by visiting Tmpoint, through any TM authorized sales channel (AE only) or by calling TM UniFi Center (1-300-88-1222). The downgrade can be done any time after the 24 month contract period is over and if a customer requests for a downgrade within the 24 month contract period, a downgrade fee of RM 200 will be charged. The existing CPE will be used unless a change is required due to the nature of the downgrade requested.

wan to ask...if i dun have a tv, but i have a computer lcd monitor with hdmi, is that STB working on my lcd monitor?

Getting bad download speeds today. 100 KB/s average. Constant timeouts to my server in US.

Is it just me or are there others experiencing this also?

Thanks