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Unifi Official TM UniFi High Speed Broadband Thread V14, FREE Installation & 1-month subscription

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SnoWFisH
post Mar 1 2012, 11:23 AM

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QUOTE(zhuoyang @ Mar 1 2012, 08:32 AM)
What is the myunifi id ?
I couldnt find it anyware
I need the id to settle the bill
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<username>@unifi

it should be on ur printed registration form. otherwise u have to go into ur 615 settings to get it.
SnoWFisH
post Mar 1 2012, 02:51 PM

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this number keep calling me after i made a report about billing yesterday. anyone have any idea?
03-77706867


Added on March 1, 2012, 2:51 pm
QUOTE(kimyee73 @ Mar 1 2012, 02:48 PM)
Don't trust them to auto terminate. Mine were still active two weeks after Unifi installation and I've to visit TMPoint to terminate. I took them another week to actually terminate it and I've to pay 3 weeks of subscription for nothing  mad.gif
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Just ignore the 3 weeks of subscription payment. they will balance it up in ur pink bill.

This post has been edited by SnoWFisH: Mar 1 2012, 02:51 PM
SnoWFisH
post Mar 1 2012, 03:51 PM

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QUOTE(josenigel @ Mar 1 2012, 03:49 PM)
hi guys, I'm wondering if anyone here can help me understand the billing system for Unifi?

I recently got my Unifi installed on the first week of Feb, 2012. I received my bill a week back with the amount of RM216.80 with payment due March 17th.

Is this price like prorated for Feb and full for month of March?
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Yes correct. You pay upfront a month. Like you now today, you're actually paying for the prorated month of Feb + full month of March.
SnoWFisH
post Mar 1 2012, 04:14 PM

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QUOTE(josenigel @ Mar 1 2012, 03:56 PM)
oh ok, thx for the clarification  icon_rolleyes.gif
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No problem. do note that i simplified it by assuming ur billing date is at the 1st of every month. the actual cycle will be the start of ur billing date.
SnoWFisH
post Mar 1 2012, 07:00 PM

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QUOTE(soonwai @ Mar 1 2012, 05:18 PM)
I believe someone did it with the older BTU model 655 or something like that. Check Huawei's website. I'm sure the 850 can do it also but you'll have to get your own unit since we you don't have access to the webgui. The problem is getting all the correct settings for it to work with UniFi.


Added on March 1, 2012, 5:25 pm
My first bill was 86. Second one normal 149. I applied online for the free 1st month subscription and was quite surprised that TM applied the free one month to the advance payment. I was expecting them to just give free 1st month prorated.

Snowfish, how's the crimping going?
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Been OT'ing at work...havent do yet...but i got the heads and wiring diagram ready liao...just need to get my lazy bum to work laugh.gif

For simplicity sake I decided to forgo the typical wiring connections.
SnoWFisH
post Mar 1 2012, 10:15 PM

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QUOTE(rattan @ Mar 1 2012, 07:37 PM)
cat5e setup or cat6 ?
if u use m2u usually it will take 2 working days.
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cat5e smile.gif. the internal lan line in my house was done using cat5e, so i see no point in using cat6...
SnoWFisH
post Mar 2 2012, 09:50 AM

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615 is actually not a bad model cuz its a budget router. Just that we here load it a lot of with our gaming and downloading...

that's why we need to switch to other models in the end...


Added on March 2, 2012, 9:51 am
QUOTE(tech3910 @ Mar 1 2012, 10:38 PM)
the OCC update slow.
the payment actually instant.

if u call & inquire at unifi bill department, they will say u pay on the same date u m2u.
but on OCC, shows 2 days after.
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mine is usually 1 day with occ....

This post has been edited by SnoWFisH: Mar 2 2012, 09:51 AM
SnoWFisH
post Mar 2 2012, 01:40 PM

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I got an email that I get free Online Guard plus...but it seems fishy to me
SnoWFisH
post Mar 2 2012, 05:36 PM

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QUOTE(rattan @ Mar 2 2012, 05:04 PM)
why everything seems fishy to you ?
U are not a fish monger are you ?  biggrin.gif
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Fishy better than non-fishy tongue.gif. I don't want to lose all my money in my account, later no money buy fish laugh.gif

My torrents are running at 550kB, seems fine....

This post has been edited by SnoWFisH: Mar 2 2012, 05:36 PM
SnoWFisH
post Mar 16 2012, 02:08 PM

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QUOTE(MX510 @ Mar 15 2012, 10:24 PM)
TM flying squad did fly in and fix the issue today

It seems that the existing BTU is having issue so they replace it with a new different model. VDSL for high rise are unstable for certain model . The new model is from ZTE working perfectly

Great thumbs up to TM :-)

Using Unifi biz faster support for sure
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So the ZTE ones are better than huawei? Mmmm mine still no issue though...maybe i dint stressed it enough hmm.gif
SnoWFisH
post Mar 27 2012, 03:43 PM

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QUOTE(GrandElf @ Mar 27 2012, 01:12 PM)
hi there...any1 know how to cancel the channel subscription?I wish to cancel 1 channel in my unifi but from the menu couldn't find the cancel subscription button.....isit need to call to unifi to cancel?
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login to occ and remove the channels u subscribed from there....

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