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 Maxis prepaid number expired

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TSytle2010
post Jan 13 2012, 09:11 PM, updated 14y ago

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Please help. My phone is expired at 11/1/2012 and I don realized that. I just realized that when i tried to reload today.
Anyone which have this experience? Can help in this matter.... I need to keep this number indeed.
Thanks for your helping. I really can't talk with the Operator since they are not helpful at all in this case.
Keep telling sorry and she understand. I really f*** up with the operator... cry.gif

Anyone who have this kind of experience please advice me what can I do to keep the number... Please.
Thanks. I really appreciate that. icon_question.gif
XeactorZ
post Jan 13 2012, 09:36 PM

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just go maxis centre / call customer service
that the only way
and normally is won't work
aspire2oo6
post Jan 13 2012, 10:33 PM

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Usually they wont entertain you except you know someone high up inside to help you.

This issue happen to one super VVIP celcom no before must go meet the manager then twist our way around until he said only way is to convert to postpaid and they let us keep the expired number. I wasnt easy must wrte so many letters and get some help

Your case i wish you luck

This post has been edited by aspire2oo6: Jan 13 2012, 10:33 PM
dgboy
post Jan 14 2012, 09:48 AM

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go to Maxis Centre

from Maxis replies on their forum, they appear to be more lenient than before

and you may be able to recover your number, if it was not sent for recycling

or failing that, recover any credit and have it transfer to a new line

can your hp still register with the network? in my recent experience, there was about 2-3 weeks between the expiry date and finally getting Sim Card Registration Failed - if in that interval, you may have a chance


poseidon33
post Jan 20 2012, 05:22 AM

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From: Bima Sakti


i face the same problem bcoz i used to have the 365 plan but dunno how they didn't renew it for me...end up losing the number ...and buy a new SIMpack from DIGI (got fed up with maxis )
MyRedz
post Jan 20 2012, 04:52 PM

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same with me,i was late by 2-3 days and my beloved 6 year maxis number expired so sucks maxis!!!.i can't retrieve it back,if someone has used it,i will offer him some price for that number..how did things turn around
aspire2oo6
post Jan 20 2012, 06:29 PM

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I don't see that got anything to do with maxis more like user firmware outdated. U want it and u don't want commit then someone else got it u blame the person. Already stated clear when it expires
SUSceo684
post Jan 21 2012, 09:25 PM

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QUOTE(MyRedz @ Jan 20 2012, 04:52 PM)
same with me,i was late by 2-3 days and my beloved 6 year maxis number expired so sucks maxis!!!.i can't retrieve it back,if someone has used it,i will offer him some price for that number..how did things turn around
*
Bro, u try going to maxis center in sunway pyramid. My number was on the 1 year plan, and missed the last chance to reload, so it cannot reload; everything also cannot.

When I went there (day 0), still have signal on the phone, put in request to recover expired prepaid (u need to register postpaid)..3 days after that (day 3) sim card registration failed.. damn sien, no news yet.. waited about 4-5 days (day 4 or 5) then they will call u and say can recover, but need to come back to maxis center to reg postpaid.. I recovered my number just a couple days ago..registered for the value first $30 plan

This post has been edited by ceo684: Jan 21 2012, 09:27 PM
dgboy
post Jan 21 2012, 09:45 PM

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This post has been edited by dgboy: Jan 21 2012, 10:02 PM

 

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