Wow really a nightmare. I think most of time is bcoz of unskill worker. What I know those big name fac with lower price, bcoz they order the standard size in bulk. So it is not surprise that some time u need to pay more for being different from what they offered.
The dealer is unprofesional, theyseems like not so sincere to help ur problem but instead to show u that they are good in service. Pointing finders and giving baseless reason do not works now. We consumer are much more educated now, we know how things need to be manage. You can't expect me to teach u what to do, coz ur are the expect you should provide me a good service. If not why you charge me for service, instead i should charge you for teaching u.
Thanks for sharing with us.
Kubiq Kitchen, BAD service and attitude