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 Hong Leong Fortune, The Good / Bad of the Cards.

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kyle_kl
post Mar 1 2017, 01:24 PM

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I am going to swipe big amount (furnitures & appliances), i think this is a good card to apply right? 1% (min spend RM2k/month, capped at RM5k/month) + RM280 cash if spend above RM38k per year, did i miss any important t&c?
kyle_kl
post Mar 1 2017, 04:49 PM

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QUOTE(lilsunflower @ Mar 1 2017, 01:59 PM)
I have this card and its pretty good for categories of spending that normally don't get cashback (like buying things from normal retail shops). Plus, sometimes HLB has pretty good promotions, so its useful for those.

Note that Government transactions and JOMPay won't earn cashback.
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Noted. Thank you.
kyle_kl
post Mar 13 2017, 10:28 PM

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just to confirm, the min RM2000 spend to qualify the 1% cb must be fall in the same statement month, not calendar month right?

This is what the t&c state:
3. Terms and Conditions of the Programme
(a) The earning of Real Cash is determined at the end of each billing cycle/Statement date and is equivalent to one per centum (1%) of total qualified retail spending (rounded to the nearest Malaysian Ringgit). The Real Cash earned shall be credited to and reflected monthly in the Cardholder’s Statement provided that the Cardholder has earned a minimum Real Cash of RM20 and subject to a maximum Real Cash of RM50 in each billing cycle/Statement date
kyle_kl
post Sep 22 2018, 06:55 AM

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QUOTE(herc @ Sep 21 2018, 05:15 PM)
Do anyone has experience with HLB Fortune Visa, transaction posted same day as statement date and not eligible for cashback?

Called CS, raised several questions..

Q1. Why no cashback on the transaction?
A1. The system unable to capture the transaction during generating the DAILY REAL CASH EARNING (cash back)

Q2. Will the cash back given?
A2. Yes. Next month

Q3. The cash back is considered as current statement pool or next?
A3. Next month!!!

Q4. The transaction is posted within this month statement, how sure are you that the next statement will capture previous statement transaction's missing cashback?
A4. I shall revert to you tomorrow!

IMO, they shall give me the cash back this month since the transaction is clearly posted within the statement right?
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I think i also encounter the same problem, the transaction post at the same day as statement date and i didn't get the cashback.
I haven't call the CS yet.
If follow the T&C, the cashback shall be determined at the end of billing cycle and credited to the statement.

 

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