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 Hong Leong Fortune, The Good / Bad of the Cards.

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june1522
post Oct 31 2020, 04:36 PM

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do we need to activate the new card only able to get the back the cash bonus?
lilsunflower
post Nov 2 2020, 08:40 AM

Look at all my stars!!
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Joined: Dec 2010


Still nothing received for me...

Am going to call CS later today
pisang
post Nov 2 2020, 10:35 AM

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Joined: Jan 2007
QUOTE(lilsunflower @ Nov 2 2020, 08:40 AM)
Still nothing received for me...

Am going to call CS later today
*
https://www.hlb.com.my/en/personal-banking/...edit-cards.html

HLB should have settled everything by 31 Oct 2020. See the 4th FAQ (frequently asked questions)

areankim
post Nov 2 2020, 12:08 PM

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From: Planet Earth



something is wrong, cashback not reflected.
lilsunflower
post Nov 2 2020, 12:53 PM

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Joined: Dec 2010


QUOTE(pisang @ Nov 2 2020, 10:35 AM)
https://www.hlb.com.my/en/personal-banking/...edit-cards.html

HLB should have settled everything by 31 Oct 2020. See the 4th FAQ (frequently asked questions)
*
Yepp we know, some members had e-mailed and were told to wait until 31, hence why I contacted CS only today.

Based on my chat with HLB, they say that they noted the CB SHOULD have been credited but has not been. They asked me to wait 5-7 working days for them to get back to me. doh.gif
devilkid84
post Nov 2 2020, 09:00 PM

On my way
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Joined: Aug 2006
QUOTE(june1522 @ Oct 31 2020, 04:36 PM)
do we need to activate the new card only able to get the back the cash bonus?
*
i didnt activate new card since Aug but still able to get cash bonus
weiseang72
post Nov 3 2020, 08:46 AM

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I just received my 1800 annual cash bonus , they credited to the existing fortune card, i just email them and ask them transfer to my hlb ac
lilsunflower
post Nov 3 2020, 09:11 AM

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Joined: Dec 2010


My 880 is in, listed as a "yearly bonus manual fulfilment" and also against my Fortune cc which has lots of flexipay to offset so I'm leaving it there.
daniel7910
post Nov 3 2020, 11:23 AM

Getting Started
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285 posts

Joined: May 2013


i not yet received mine...
just called them, waiting their checking...
alandhw
post Dec 23 2020, 10:19 AM

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1,952 posts

Joined: Jun 2010


Have some doubts as below:
1.For the new card(fortune card replacement), once it activated, SST charges will impose?

2.Without activate the replacement card, will the card cancel automatically? How do I track the card cancelation date in that case?

Thanks.

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