Location : Mid Valley mega-mall
Venue : Derrick & Team (adjacent Carefour)
Request : Cut hair

Scenario :

Just make it short, my friend told me that this shop provide hair-cut service at RM35 which is affordable for me since my hair is so easy to handle, so I don't want to spend too much on those high end saloon. This shop as far as I know is also a chain hair-cut shop which available at several area in Klang Valley. So their reputation are pretty amaze me and I decided to make my first step.

When I entering the shop, a lady approach me and ask
Her : What can I help you?
Me : I wanna cut my hair
Her : Do you want to wash your hair first?
Me : Erm, no need as I just washed yesterday (with a nice smile)
Her : Are you sure you don't want to wash as your hair looks messy. (WEIRD)
*I am wondering, hair looks messy and hair cleanliness is it related ?
*So I insist to reject the hair wash offer and walk in for hair cut service

Since I did not request who to cut so she is the one who handle my hair. Normally my hair are easy to handle, I just want to cut short for both side of my head at approx 1mm of thickness then the middle area will remain long in order for my to set some style on it. Not so difficult for the hairstylist to handle.

The show begin when she take out the machine and start to "shave" my head, she ONLY use 3 GO to cut 1 side of my head and she considered done. WTF, my head looks like a dumb as she not even re-cut the part that miss up AND she consider that as OK? So both side she do within 1-2minutes then that's it.

Early in the morning, I don't wish to scold people so I talk politely with her
Me : Can you cut it here as I see got a bit not organize
*She didn't reply me in any words but her black face already reply me

Ok, I bear with that since I just want my hair to get done without any damages, she continue with my request but still doing it in very unprofessional way

After about 5 minutes, she thinks she settle my head already, so she took the mirror for me, ask me about my back-head, is it ok to cut like that. I observe and see, then I say "ok" So she say Thank you and walk away.

Do you guys feels weird about this? She not even blow my hair with hair dryer to blow up all unnecessary hair in my head and she say THANK YOU and walk away?WTF~~~ I still need to ask the hairstylist who stand beside me to lend the hair dryer from him and blow it MYSELF!!!!!!
*Besides, She not even ask me whether I need to apply any gel or not? DAMN IT!!

At the END, I finally realize the output and I know why they treat customer like this. When I pay to the counter, I didn't ask much as I know the price already so I straight away take RM50 notes to the receptionist. Then the receptionist say :
Her : Do you have small notes?
ME : How much actually?
Her : RM10 sir ~~~~~~No wonder Laaaa~~~~~
*I didn't know they do promotion until cut hair just charge people RM10 only
*So I just give 10 bucks and walk away.

Conclusion:

I know hairstylist earning 3:7 or 4:6 from the transaction they did. If 10buck only means they just get 3-4 bucks as earning. So is this the reason for becoming so unprofessional?I think so but seriously, they simply spoil the shop reputation. So Please go fcuk yourself DERRICK & TEAM for hiring such unethical worker.

*Just remember, there is a foreigner sitting besides me, also cutting his head and he bark the hairstylist like hell since they treat him equally like me, Thanks for that, I appreciate it ^^ so that I save up my saliva and also save up my happy weekend mode.

All LYN, judge yourself, I am sure you guys also come across with this saloon before, so have a nice day ^^

le me: "bagi pendek"
le barber: "wokay"

rm9

dun go those quick cut shops..........they very laoya wan, last week let them cut, cut like shit , fucukin ugly, even my frens oso laugh at me.....they duno hw cut wan, sumtimes its better to spend more to go to better saloons........its worth it.....

Haha, I know dude but cut hair inside the mall sure expensive, somemore still in Mid Valley, RM35 consider cheap already. ^^
Mana tau cuma RM10, no wonder they release shit to customer !

This post has been edited by SummerSunshine: Dec 17 2011, 12:37 PM

pictures please

i wanna see ur messed up hair

nvr been to derek & team b4....btw why dun u complaint to the supervisor or manager there ????

huh, so you're talking about the D&T or what? i dont understand this paragraph lol

That shop not consider as quick cut shop, that shop is a proper saloon. Maybe their action make you feel its a express saloon as they always act like they gonna die soon so they cut damn fast ! Haha, so you know it, BAN 99 that shop!!

my place,haircut 9 ringgit + some massage at head..can hear sound of you neck cracking.
feels good

typical 7-8 ringgit at indian barbershop 10x more quality (and 1000x more experience) than those lousy overpaying shops.

Derrick & Team is the saloon name

mana gambar........ no pics no dril........ u know the drill la TS

My hair now getting ok already but still looks like ARMY!!LOL

maybe u misunderstanding her meaning of "wash hair",she want to offer u extra service

Kawan, I know la those shop is nice but in KL hard to find la

I just visited their website... seriously, I can't stoff lafffinggggg

http://www.derrickandteam.com/index.php

wangsa maju, rm9

Ya, last time when i study in Kampar, i usually get those nice service at very good price but in KL...SAD =.=

nah i just go to normal barber shop..
"bang potong pendek sikit"
"okey"

the only thing i dont like is when they forget to put shaving cream when shave my jambang..dem hurt mang

This post has been edited by Scar_face: Dec 17 2011, 12:44 PM