When i raised my complain the staff doing the activation ask me to wait and he went to inform his superior. His superior came back with a iphone set in hand intended to convince me that even their own demo set suffered from this same issue.

I took his demo set, set brightness to max and put it side by side, BAMMMMM, turn out my set is 50% more yellow than his. Then he diam diam and go and find another even bigger superior again.

Finally a chinese guy came, who i think is the branch manager or something (at least the person with highest authority at the launch party it seems), and sit down and tell me cooly that they will not offer a replacement, i have to either take the phone or refund. As i have said, i walk out phoneless, like a hero. ha.

Dont think they will really entertain me even i make complaint, i think they will probably just brand me as a problematic-customer or what not since their biggest man (in that branch) already come out and dealt with me. What to do, its boleh land, we cant really have high expectation from our service industry can we?