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 [Fitness First] v2

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sweet_pez
post Jul 31 2014, 11:59 AM

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QUOTE(KOHTT @ Jul 31 2014, 12:58 AM)
The 14th FF club will be opened in Garden Mall (Midvalley).  rclxms.gif  I think it will be a plat club.

Also, the Avenue K has upgraded to Plat club after renovation....Any members here can comment what change they have made in the club? Hope they don't just upgrade status because they want to charge more.
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Atm undergoing renovation right? Because FF undergoing rebranding biggrin.gif so need to upgrade the clubs.

QUOTE(chiahau @ Jul 31 2014, 01:35 AM)
No difference one la. They just upgraded the exterior.

People that works that still have a shitty attitude  laugh.gif
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Not all of them...!
sweet_pez
post Aug 4 2014, 12:35 PM

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QUOTE(chiahau @ Jul 31 2014, 12:54 PM)
Not all but most.

90% rotten apples does not make the balance 10% looks outstanding.

I'll start my own gym soon then. Then maybe FF will improve 1% due to serious competitions tongue.gif
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Awh really? Remember to invite us to drop by for opening k!

QUOTE(KOHTT @ Jul 31 2014, 01:24 PM)
Atm? ATM machine?
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Short for "at the moment" laugh.gif

QUOTE(chiahau @ Jul 31 2014, 04:36 PM)
Did I say that?

Go to their FB and see it for yourself.

90% of the comments there are complaints, unresolved issues and etc.

If you are currently employed with FF, I'm sure you're fine but that does not change the facts.

I've known some great people at FFAK, but still..
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The Customer Service are considered pretty good in my opinion. At least the complaints are taken seriously and investigated.
sweet_pez
post Aug 18 2014, 11:40 AM

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QUOTE(alanchan1011 @ Aug 4 2014, 03:18 PM)
» Click to show Spoiler - click again to hide... «

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QUOTE(KOHTT @ Aug 6 2014, 02:38 PM)
» Click to show Spoiler - click again to hide... «

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QUOTE(lch36 @ Aug 6 2014, 02:44 PM)
» Click to show Spoiler - click again to hide... «

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Guys! Me Axis regular on Monday evening. Yes the autopay machine have problem occasionally and yes to pay at the guardhouse.

But

Did you get it stamped? Get the front of house (FOH) to stamp your parking ticket to get the RM2 flat rate special for FF members for parking. Otherwise the guards will only charge you as per normal rate...!

QUOTE(KOHTT @ Aug 6 2014, 02:45 PM)
The aircon and the astro issues in Empire Subang already highlighted by members quite sometimes ago....

Last time go there still saw the label saying that "the aircon is down...sorry for the inconvenience caused, and pls don't close the studio door when the class is on."

It is plat club charging us premium prices....can say it is a bit disappointed.

In between, you always so gang ho with FF, no worry that the forummers here accusing that you are one of FF Staff?
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LOLL I'm pretty much a hardcore FF fan and I admit I can be quite biased. When friends ask me which gym is better, I will say go for FF! But nope, I'm not a staff laugh.gif

QUOTE(alanchan1011 @ Aug 6 2014, 05:00 PM)
Guys thanks for the feedback.
I'm so sick of this inconsistency of the parking charge.

So much confusion in their system.
I usually enter at 6.30am and exit 7.50am.
Autopay machine charges me RM2.
But guard house would charge me RM4. This happened endless times already.

Called the building manager to complain that day and he was explaining there is nothing wrong with the guard house. It is RM2 per hour from 6am to 6pm.
6.30am - 7.50am  should be charged RM4.

So why is the autopay charging me RM2???
I'm going to try the autopay again tomorrow morning and snap a picture to show the manager.
mad.gif  vmad.gif
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Hey Alan, as I've pointed out earlier - you need to get the ticket stamped wink.gif even when you use the autopay machine at Starbucks, it will still charge you normal rate. So you have to get your ticket stamped and pay at the guard house if the autopay at FF isn't working.

Chillax k, I also found out about this from the friends in gym. That's why it's good to mingle mingle. The FOH sometimes don't tell us enough. There was once when my instructor messaged me and told me the Autopay is down and only takes coins. Because I read the message before class, it left my mind.

After showering and all, I walked straight to the parking machine and noticed it doesn't take notes. Then only I remember about the message. The FOH saw (coz it was pretty late, not many people around) but didn't bother to tell me about it nor did they voluntarily divert me to the guardhouse with the offer to stamp my ticket. NOPE.

So there you have it. Not that I'm unhappy about the whole thing, I just find that they can improve their attitude and customer service.

QUOTE(hoiho @ Aug 16 2014, 12:42 PM)
FF AK turning platinum. Blue club member can no longer enter the gym right?
Anyone got impacted here? What's your alternative?
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Yeah it makes me wonder if the Home members there have to revise their fees. Really wanted to visit the refurbished outlet, one dayyyy!

sweet_pez
post Aug 18 2014, 05:23 PM

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QUOTE(alanchan1011 @ Aug 18 2014, 01:41 PM)
FYI, I mentioned it in my previous post, I stamped it.
Autopay charging according to Rate A, but guard house charging Rate B (with FF stamp).

After a few email exchanges with the building manager, apparently he changed guard house charges to Rate A.
I had to pay at guard house last week once, and it had been changed to Rate A.
So now in the morning if I enter at 6.30am and exit between 7.30 - 8.00am, I only pay RM2 no matter autopay or guard house.
rclxms.gif
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Ahhhh sorry I might have missed the part you mentioned about stamping. Hmmm didn't notice it.

Anyway it's good to hear the problem has been sorted out biggrin.gif ...anyway the Rate A and Rate B is odd. I would think that if it's FF autopay or member, you enter after 6pm each day then it's the flat rate of RM2 liao. But yours is morning so I wouldn't be sure ^^

QUOTE(Joey-kun @ Aug 18 2014, 01:47 PM)
i dont think its shittier than my experience in celeb fitness....

so far so good for  me
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What happened in Celeb? Do share Joey! I used their locker once, doesn't feel very safe and the shower uses shower curtain hmmmmmm
sweet_pez
post Aug 20 2014, 02:08 PM

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QUOTE(Joey-kun @ Aug 19 2014, 01:31 PM)
2 incidents:

1) I forgot to check in with my card at the entrance. I have SEEN many other members getting in w/o swiping their card and getting away with it. But in my case, the staff shouted EXCUSE ME all the way to my locker  (it was 7am, i was blur) just for the bloody card. He could have come and tapped on my shoulder and asked me nicely for the card.

2) I tried to register as a guest for  their MV branch. I was a single branch member @ 1U. After making me fill up a form, the staff asked me to sit down and told me i already have a membership in 1U and what was i trying to do by getting a guest pass. I told her i wanted to join my friend. She proceeded by saying I am already a member blabla and that I cannot go in as if she caught a thief. f*** ITS JUST A FRIGGIN GUEST PAST. MY FRIEND WAS TRYING TO  GET ME IN. I was extremely pissed at that point and just stood up and left. I dont remember FF giving me that shit when i tested their membership or requested guest access when i was going in with a friend in the past.

I guess they should have invested a little  bit more in customer service training. I am not happy at all with what happened, and I will never return to CF ever again.
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Oh oh... Maybe in case #1 those are regulars. They know them ady so didn't check. But CF doesn't have any barrier like FF, so I'm not surprised if there are others (non members) who just walk in like pro. Or you're supposed to present member card at counter?

Hehe yes FF more lenient about guest thingy because they also have the priority of bringing a guest in for weekend workout after 10 months as a member. But also depends, their Customer Service is not perfect, still have loads of room for improvement.

Besides... I just found out that existing members cannot access a newly open club for 1 month. Eg. The Gardens outlet will be opening soon in Oct/ Nov and existing members not allowed access until 1 month after the opening -________-|| eeeeeeeeeeeeeee if you only open for new members, won't it be quiettt?
sweet_pez
post Aug 22 2014, 11:16 AM

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QUOTE(alanchan1011 @ Aug 21 2014, 08:55 AM)
Maybe they are afraid that there would be too many existing members trying out the facilities.
When the potential members gonna try out / going for a tour, the crowded scene could scare away the potential sales.

Imagine you're going for a day trial but most equipments are occupied, studio is over crowded...  rclxub.gif
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Idk but if it looks like a dead gym, I wouldn't wanna join. Can't wait to see the GX studio and timetable <3 bet it'll be an electronic timetable like AK!

QUOTE(chiahau @ Aug 21 2014, 11:46 AM)
There's no barrier in FFAK anymore, now that it's a platinum outlet....
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Iya ke. FF always have barrier and must swipe card to enter. So without the machine to swipe, can just enter like a boss?

QUOTE(hoiho @ Aug 21 2014, 11:35 PM)
meaning anyone can go in? i'm a passport member, haven been to AK after they upgraded to platinum. scared they dun allow me to enter and waste my workout day...
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QUOTE(chiahau @ Aug 22 2014, 01:34 AM)
I think only Plat member can enter and work out.

Passport should have no access to Plat outlets, no?
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Yes, I believe Passport membership cannot access Platinum clubs.

sweet_pez
post Aug 27 2014, 09:41 AM

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QUOTE(hoiho @ Aug 26 2014, 11:51 PM)
Yea.. used to go to AK as passport member. Now the sudden upgrade really makes thing inconvenient.
I think AK is not up to par as platinum club.. hope they bring in grit series, maybe i'll consider to upgrade my membership then..
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The power of a Hey Manager form should not be underestimated. Fill in the form and request for Grit. I have a friend who started to frequent AK due to work and he wanted to request for Grit too. The more request there is, the higher the chance they will bring in the program. It might not be immediate but at least you're heard biggrin.gif
sweet_pez
post Sep 4 2014, 11:06 AM

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QUOTE(LimeIce @ Sep 3 2014, 08:24 PM)
new member here, just register to join FF Menara Axis this week.
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Nice! I go Axis on and off, though am usually a reg on Monday. See you around biggrin.gif
sweet_pez
post Sep 24 2014, 10:04 AM

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QUOTE(adwan @ Sep 12 2014, 11:12 PM)
almost a week already only 2 ppl attacked my comments. look like fitness first tak ada supporters.... it means other concur with this blog's comment. icon_idea.gif

but really, the bright light in fitness first is quite similar to my office..after long stressful day in office and work out in another environment similar to office? shakehead.gif

the soft drink there bloody unhealthy, we go to the gym to improve our health right or enjoy the sugary drinks? worst still, fitness first consultant told me they are more expensive because they provide soft drinks.  rclxub.gif
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LMAO reading the blog. Anyway just because we didn't comment doesn't mean there's no supporters. Sometimes when dumb blog post like this appear, I'm just kinda stumped.

You see, everyone have different preference when it comes to gym. Some likes a huge freestyle area that FF paradigm can provide while some don't appreciate that because they don't use it. There are people who likes the juice bar while some don't.

Thing is, the soft drinks are there. If you can't resist the temptation, then I'd say it's the individual's problem, not the gym. You can always opt for green tea or the black coffee (without sugar).

FF has water as well - your option, cold, warm or even hot. 3 options. the writer forgot to include that in. I'd say +3 to FF for that.

WELL THE COMMENT ON GX/ CLASSES IS JUST BIAS. Some instructors freelance and they also teach at CF/ TF/ GF. Sometimes there are new instructors. FF instructors are just as awesome as the others!!! IMHO we are one of the club with most awesome instructors whistling.gif *my bias-ness*

BESIDES, note that the reviews were written in 2011. A number of things had improved. Last but not least, I hope you read the last part. Yawn.

user posted image

Damn it, the rest of them here couldn't even bother to defend or argue 'coz they know how dumb this is. A totally one-sided review from the start, not even close to being neutral or objective LOLL. And oh boy, talking about the shower, PFFFT. FF ftw.

I'm a FF fan and it's close to 2 years already. Never regret my Plat membership though it's not cheap. It's worth it for the quality and service. I have been to numerous gyms for their open day be it TF, GF or even CF. There's only one place I call home - FF.

AND OH, SINCE YOU BELIEVE THE BIASED REVIEWS, IT'S FINE WITH US. STAY WHERE YOU ARE, AS LONG AS IT MAKES YOU HAPPY, K.

This post has been edited by sweet_pez: Sep 24 2014, 10:10 AM
sweet_pez
post Sep 24 2014, 10:18 AM

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QUOTE(chiahau @ Sep 6 2014, 06:32 PM)
If you bother to read properly, the post was almost 2 years ago? laugh.gif

I am not an advocate of FF but I don't think CF is any much better at all.
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I went to CF Bkt Rimau with a couple of FF kaki. The GX environment is not bad, bright lights etc but it's quite small. I think what appalled me and my friends was that there's hardly any chair to sit. We're quite used to hanging out at the lounge after workout to cool down before showering. Believe it or not, we ended up sitting at the empty treadmill sweat.gif

And the shower. Since it's only shower curtain and I'm so not used to it... I thought that certain cubicle was mine. I accidentally drew the curtain to someone's cubicle while she's showering doh.gif my gosh, the salah-ness.
sweet_pez
post Sep 24 2014, 03:21 PM

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QUOTE(chiahau @ Sep 24 2014, 11:29 AM)
laugh.gif

Nice comments above tongue.gif

Nothing wrong about females accidentally drawing the curtains for showers but it would be very disturbing if that were to happen to males.

At least a glass door would prevent people from making such a terrible mistake. laugh.gif
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FF is not without its faults. No gym is perfect but when a review is not objective, it is so unacceptable ohmy.gif

Hey hey, female also get angry one leh. If someone opened my curtain while i'm showering I wouldn't be happy too. That's why i just had a quick shower there, all the while making sure my clothes stick out over the curtain bar to signify there's someone inside. It's more of an invasion of privacy. Nothing feels more secure than having a DOOR. FF has a DOOR!

Yeah, opening the shower curtain/ door, it's an invasion of privacy.
sweet_pez
post Sep 26 2014, 05:37 PM

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QUOTE(chiahau @ Sep 24 2014, 04:14 PM)
Yeah, I would prefer a door as well. Don't want someone to purposely flick the curtains open as well tongue.gif

Still frequent your regular areas? I have still yet to explore Paradigm and etc  sweat.gif
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Huhu yeah, I move around more recently because I needed to discipline myself to do more training. When I'm in regular clubs with my friends, I tend to end up chatting and talking instead. That's real bad imo.

I frequent MML more regularly too recently. The GX is rather small but nice because a lot of mirrors biggrin.gif

Wah you still haven't go to PDM. But since you're mostly in KL, I'm not surprised. I hardly go to KL clubs myself unless there's special class/ event ^^

QUOTE(KOHTT @ Sep 25 2014, 12:07 PM)
Cool down, Sister. After all, none of us are FF staff in the first place.  tongue.gif

Got a good news to cheer you up....FF will upgrade some of their branches facilities and equipment as part of the re branding exercise. So, those branches will have the same level of facilities as what we seen in FF Avenue K. The first branch to go for that is Curve, then Empire Subang.....Heard this from one of the Staff there. rclxms.gif

In between, don't treat FF as your "home" unless you want to sleep inside there during night time after your workout and your shower (which luckily have a door). biggrin.gif
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Fuyah sorry, but I got ticked off at some of the lame comments. Everyone knows FF has one of the best GX quality instructors whistling.gif

QUOTE(LimeIce @ Sep 25 2014, 10:40 PM)
Hi all, want to ask if personal training is a must? i have passed 3 free sessions but i still have no idea how to use those machines
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It's by option but I would say, why not use it? You don't have to sign up with the PT after that. The free sessions help you to explore and get familiar with the facilities/ machines. That was how I started actually. I asked the PT to teach me how to use the treadmill, bike and few other weights machine. Also learnt some functional training from there. It's a good way to help you kick start your workout.

sweet_pez
post Sep 29 2014, 12:32 PM

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QUOTE(chiahau @ Sep 26 2014, 06:12 PM)
Yeah lo, till today not yet see you in Avenue K tongue.gif

You should come and find me and treat me a cup of coffee ( Not from the lounge! )  tongue.gif
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Hehehehehe i hardly go AK! Only been there twice or maybe 3x. It's really a long way from home tongue.gif hey, i come find you then you need to treat me kopi right? Not the other way round!

QUOTE(emino @ Sep 26 2014, 06:23 PM)
I'm on MML daily during lunch. Last time I went to 1MK before office hour started. But after The Sims 4 comes out, before office hour is my sims time. XD
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Wah you're way too dedicated. For me, lunch is lunch !

QUOTE(KOHTT @ Sep 26 2014, 07:08 PM)
Sorry, not quite sure how to upload the actual email into this forum site.

The good thing is that the members get the fresher looks on the gym and some new equipment. The digital timetable is another plus point.

The down side is that the new red logo may be eye sore to some of us (bloody, bloody!!).

I also heard that they will get rid of the entrance barrier...the FF staff need to manually monitor the incoming and outgoing members. No sure if it will end up like CF where some of the non-members just move in and out from the gym easily.
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Fufu yes, the digital board. Bangkok already has it for some time. Can't wait for them to do the makeover for all the clubs.

As for the entrance barrier... Idk,we'll need to see how it goes. I think FF has pretty good control at the front desk, let's see how the new one will be.

QUOTE(LimeIce @ Sep 26 2014, 08:23 PM)
im member of menara axis, i have used all the free sessions but my PT just ask me to do the training but not really teach me how to use the machines
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I see... you can always ask for help. Get other PTs or anyone at the machine for some guidance. Don't be shy to ask. That way, you can also make some friends nod.gif

QUOTE(chiahau @ Sep 28 2014, 01:46 PM)
I overheard the front desk guy saying that the barrier is removed to make FF looks more friendly compared to other gym.

But I think should impose some kinda barrier at least. Easily can become like CF where people can just enter without any form of identification.
Maybe you can ask for Sweetpez to guide you, since she's there most of the time  brows.gif

Treat her a cup of coffee ( Not from the lounge ) as a sign of gratitude.

Unless you are free enough to zoom down to KL, then I don't mind showing you also la.
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More friendly ah... lol, ok lo.

Recently my Monday either MML or Axis wink.gif but Thursday I'm usually @ Axis. Depends actually. These days I tend to stray off my usual schedule to make time for practice.
sweet_pez
post Sep 29 2014, 02:16 PM

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QUOTE(chiahau @ Sep 29 2014, 12:50 PM)
Nah, KLCC many option for coffee.

I let you choose, San Fran Coffee, Dome, Starbucks, Coffee Bean, and dunno what lagi ada  brows.gif
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AK got Old Town too! K, i get you coffee, you buy me ice cream cool2.gif There's one place that's like devil's whisper to me each time I'm there... -_____-|| Swensen's! Ah the temptation. Why is ice cream so sedaps.
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post Sep 29 2014, 05:41 PM

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QUOTE(chiahau @ Sep 29 2014, 05:28 PM)
Sounds like a decent deal  laugh.gif

Swensen near the H&M there? I usually pass there but I see it's always empty tongue.gif
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I hope they don't close down anytime soon shocking.gif
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post Sep 29 2014, 05:57 PM

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QUOTE(chiahau @ Sep 29 2014, 05:46 PM)
There's always New Zealand's Natural Ice Cream tongue.gif
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NZ Natural is alright but usually prefer Baskin Robbins over it. Mehhh u need to staph with the aiskrim tok. Or else the craving will be too heavy to bear sweat.gif
sweet_pez
post Sep 30 2014, 10:17 AM

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QUOTE(chiahau @ Sep 29 2014, 07:34 PM)
I'm free from Wednesday onward if you want to claim your free ice cream  brows.gif
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Evil ohmy.gif

Btw since you're in AK, the front desk area really no barrier ady after renovation? Meaning don't have to swipe the card?
sweet_pez
post Oct 1 2014, 01:31 PM

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QUOTE(chiahau @ Sep 30 2014, 12:50 PM)
Eh, it's a sincere offer okay.

Yeah, no barrier. They scan your card at the counter before you pick up the towel. It's up to the front desk to monitor who goes in and out.

It gets harder towards the peak hour, coz many people would be walking in and out.
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LOLLL i only go KL on weekend...! Coz after workout can do some shopping rclxms.gif checkout some of the Reebok outfit. Unless I happen to be around KLCC for work then I might workout at AK after that. Jauh kkkk.

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post Dec 11 2014, 02:51 PM

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QUOTE(kevinlyj813 @ Oct 8 2014, 02:46 PM)
Weird, my corporate price was RM180 + 6% gov tax instead of RM210 + 6% gov tax (normal platinum membership price), paid 12 mths upfront and they gave me a 6% discount off the total amount. Signed up on June this year at KBT.
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RM210 + 6% is normal rate jor.
Welcome to FF KBT! Might have bumped into you sometimes...! Do you go for GX? I'm usually there on Friday night and Sunday morning to evening LOL

QUOTE(alanchan1011 @ Oct 8 2014, 04:44 PM)
Theoretically visitors don't get it.

I bring my friend along sometimes. Sometimes we never ask for towel but they give.
It pretty much depends on the towel counter staff whether he/she wants to give.
And maybe depends on how nice you've been with the staff  tongue.gif
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It is very much auto. The moment you pass them the card they will give you towel. If you don't need it, just tell them no. Don't hog towels if you don't need it tongue.gif
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post Dec 11 2014, 03:47 PM

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QUOTE(emino @ Dec 11 2014, 03:16 PM)
Whoa someone bumped the thread!

I'm changing job/office soon, and looks like FF AK will be my new home! ^^
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Hahahahahaha me la. The thread is inactive :3

FF AK? GL ah unless you're not there on peak hours. I heard very crowded recently - esp after the renovation.

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