QUOTE(alanchan1011 @ Aug 4 2014, 03:18 PM)
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Anyone working out at FF Axis?
I'm so sick of the autopay machine there.
Always not in operation / insufficient change.
Members will need to get the parking ticket chopped and pay at guard house to get FF member parking rate.
Problem is, guard house will charge more than the autopay machine and they just won't understand no matter how hard I explain.
Understand that this is the Axis management problem.
Shouldn't FF management do something about this as well?

QUOTE(KOHTT @ Aug 6 2014, 02:38 PM)
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Last time i went there it is standard RM2 after 6pm. The machine is down is as per what you mentioned and the guard collected RM2.00....same rate as per the machine.
If we go there during office hours during weekday, the rate is much more expensive, it is on per hour basis.
Perhaps the issue already rectified.
Problem with Axis is that the work out area close to the female/ male changing room is pretty warm, doubt the aircon is functioning. FF should also considered to relocate Axis to somewhere else due to its poor accessibility from Jln Barat side.

QUOTE(lch36 @ Aug 6 2014, 02:44 PM)
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I workout in FF Axis too. If u pay attention to receipt given by the guard and the autopay machine, the actually charge different rate. Autopay charge u RATE A while guard charge u RATE B or vice versa.
Too lazy to explain the guards as they dont even understand what you are trying to said. So in d end pay extra rm2 bucks there is once have to pay extra RM3 (Total rm7 for like 1 ~ 2 hours of parking

).
Guys! Me Axis regular on Monday evening. Yes the autopay machine have problem occasionally and yes to pay at the guardhouse.
But
Did you get it stamped?
Get the front of house (FOH) to stamp your parking ticket to get the RM2 flat rate special for FF members for parking. Otherwise the guards will only charge you as per normal rate...!
QUOTE(KOHTT @ Aug 6 2014, 02:45 PM)
The aircon and the astro issues in Empire Subang already highlighted by members quite sometimes ago....
Last time go there still saw the label saying that "the aircon is down...sorry for the inconvenience caused, and pls don't close the studio door when the class is on."
It is plat club charging us premium prices....can say it is a bit disappointed.
In between, you always so gang ho with FF, no worry that the forummers here accusing that you are one of FF Staff?
LOLL I'm pretty much a hardcore FF fan and I admit I can be quite biased. When friends ask me which gym is better, I will say go for FF! But nope, I'm not a staff
QUOTE(alanchan1011 @ Aug 6 2014, 05:00 PM)
Guys thanks for the feedback.
I'm so sick of this inconsistency of the parking charge.
So much confusion in their system.
I usually enter at 6.30am and exit 7.50am.
Autopay machine charges me RM2.
But guard house would charge me RM4. This happened endless times already.
Called the building manager to complain that day and he was explaining there is nothing wrong with the guard house. It is RM2 per hour from 6am to 6pm.
6.30am - 7.50am should be charged RM4.
So why is the autopay charging me RM2???
I'm going to try the autopay again tomorrow morning and snap a picture to show the manager.

Hey Alan, as I've pointed out earlier - you need to get the ticket stamped

even when you use the autopay machine at Starbucks, it will still charge you normal rate. So you have to get your ticket stamped and pay at the guard house if the autopay at FF isn't working.
Chillax k, I also found out about this from the friends in gym. That's why it's good to mingle mingle. The FOH sometimes don't tell us enough. There was once when my instructor messaged me and told me the Autopay is down and only takes coins. Because I read the message before class, it left my mind.
After showering and all, I walked straight to the parking machine and noticed it doesn't take notes. Then only I remember about the message. The FOH saw (coz it was pretty late, not many people around) but didn't bother to tell me about it nor did they voluntarily divert me to the guardhouse with the offer to stamp my ticket. NOPE.
So there you have it. Not that I'm unhappy about the whole thing, I just find that they can improve their attitude and customer service.
QUOTE(hoiho @ Aug 16 2014, 12:42 PM)
FF AK turning platinum. Blue club member can no longer enter the gym right?
Anyone got impacted here? What's your alternative?
Yeah it makes me wonder if the Home members there have to revise their fees. Really wanted to visit the refurbished outlet, one dayyyy!