QUOTE(My friend @ May 25 2012, 10:57 PM)
Currently Maxis home fiber internet plan had cut down to two plan from previously four plan for choosing. The current plan is either 10 Mbps or 30 Mbps. the download limit is now being set to unlimited until further notice and previously the download limit is 100GB and 300GB respectively.
Furthermore, Maxis is now waive the installation fees worth RM200 until 30 June 2012.
monthly fees for 10 Mbps is drop to RM118 at this moment and 30 Mbps is remain the same.
From my point of view, Maxis can offer such low rate may not due to the internet speed and stability. This could because of the cost for the product is reduce as Maxis is now only offer two plan for the market compare to Unifi three plan.
Moreover, internet speed and the stability could be same or similar for both Unifi and Maxis. This is because both company plan is same using optical fiber as the connection medium even Maxis is under Unifi coverage.
It seem that now both of the product is similar to each other, the next thing that draw the market consideration would be on the customer service. In the past few years, TM is constantly having negative feedback from the customer on their customer service and after-sale service while Maxis is having positive feedback toward their service.
I am Maxis broadband user since few years ago, when every time I encounter certain technical challenges and I dial up to Maxis customer service, they can fixed it within hours rather than days and the telephonist has good courteous. This shown how Maxis care about their customer.
From my experience i am very afraid of maxis. They tend to change things when they feel like without informing customers. They will tell you read your contract it stated they can change . Currently its cheap because they do not have sufficient customers. When they have they will start to change again.
From my experience of streamyxs then UNIFI even their customer service is alittle slower i never had any issue with their billing.
Streamyx till now unlimited
Now Unif still unlimited
For me i better stay with UNIFI.
Added on May 26, 2012, 4:11 pm
QUOTE(iipohbee @ Dec 20 2011, 05:06 PM)
Don't you think the telcos are playing with the minds of consumers? To get them to sign up early, tie them in before they are imposed with the volume quota?
Anyone of them can implement quotas inside their registration forms but they can choose to extend the FREE use until when they like.
You think Maxis, Jaring or TIME is stupid to make themselves lose out to Unifi in implementing their quotas early? That'll only give them a disadvantage.
So next year they might even extend it as LONG as Unifi retains their NO QUOTA use to go all out in competing. Depending on who meets their targeted aim, Unifi will be at the disadvantage if they continue on adding subscribers but their service quality degrades.
Nah telekom coverage is wide and stable unlike maxis, jaring and other telco. The question is if telekom can sustain can maxis and other telco provider survive that long?
Added on May 26, 2012, 4:13 pm
QUOTE(mel5582 @ Dec 19 2011, 01:09 PM)
Frankly speaking, being a Unifi user myself, I would recommend you to go for Maxis. They have great customer service personnels and, I would prefer the free minutes to Maxis mobile feature compared to land lines. Everyone's moving towards mobility now and calling land lines?? That's so yesterday (just my 2 cents, no point flaming me over this). Maxis piggy back riding TM? It's just last mile la friend.. Maxis' got better coverage over TM.
Problems with ISPs are a norm, it's how they handle their customers that matters. Regardless, the choice is still yours to make
i agree do you include ISP changing their plans or limitation as they see fit and you have no right to debate because its stated in your contract. Welcome to MAXIS.
Added on May 26, 2012, 4:16 pm
QUOTE(iipohbee @ Dec 15 2011, 11:18 PM)
Admit it. Can you disclose how much TM is paying you to sing their song?
Nowadays their agents are all out desperate for business until willing to accept applications through phone and receive faxed copies of ICs.
comission quite high for successful application le. I did offer to an agent 4 lines to subscribe my only request is prepare a comparison and summary for why i should switch to UNIFI and the comisson is his. He ask me to refer the brochure. End up i just get my pa to do everythingThis post has been edited by aspire2oo6: May 26 2012, 04:16 PM