I've been maxis user since I started to use handphone 10yrs back. Yesterday went to KLCC signed up ivalue plan for iphone 4S and need to change my normal simcard to microsim. Surprisingly, they want to charge me RM25 for the so-called "sim card replacement" in their form (For existing Maxis user, if you're switching from other telco should be fine).

I told them are you insane to sell iPhone without bundle user with a FREE microsim and yet still impose a charge on that?!
This really make no sense and I asked them is this how you guys value your existing MAXIS user?

At last, the poor guy seek for his manager approval and waived this charges for me..

Just to share with you guys here as many times, most of us just let the telco charge whatever charges they want which I personally think it's ridiculous and doesn't make any sense.

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Added on December 27, 2011, 10:02 amDude, say if your statement date is on every 15th of the month.
Meaning all your data/ charges will be reset on the 15th. Unbilled amount simply means the charges you incurred from the 15th till to-date; which is before the next statement date.

This post has been edited by coolman82: Dec 27 2011, 10:02 AM