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 Maxis iPhone 5 Discussion Thread | v3, Strictly for Rates/Plans Discussion ONLY

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aneip
post Feb 14 2012, 11:59 AM

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Anyone got rebate back? RM40 every month? I bought 4s on launch day. Using old Iphone 4 line (already finish contract).. Already 2 month but not getting back the pre-payment. The 1st month I thought because on pro-rate so still not count.. But 2nd month still no rebate. What i can see, my bill now got RM200 on top right for deposit.
aneip
post Apr 10 2012, 02:42 AM

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Anyone got problem with pre-payment monthly fee. The RM200 thats suppose to be given back to you on monthly basis up till 5 months.. It's have been 4 months and I never get back those amount. I can see my deposit RM200 in the bill. But the amount suppose to offset your bill each month for RM40.

Already report to Maxis but still no answer.
aneip
post Apr 12 2012, 01:03 AM

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QUOTE(torreto @ Apr 11 2012, 03:38 PM)
happened to me too. you need to have 0 outstanding on your bill only they deduct it from you deposit  smile.gif
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2 month got outstanding.. another 2 is clear.. When my line is barred than I pay full.. But their billing hit and miss.. BTW, they said nothing about got outstanding need to cleared. Even it's not cleared they should deduct from deposit since it's not related. Their website also said 1st 5 month, so 1st month should got RM40 directly.

Anyway this settled already, the next day receive call from maxis.. The put the money directly to my account since it's already 4th month.. So now it's -200 in my account.


aneip
post Dec 21 2012, 11:14 PM

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QUOTE(miyakochan89 @ Dec 21 2012, 02:36 PM)
I am not sure as I thought all those people who got their iPhone 5 from Maxis need to go to the "Unbrick" station or something like that?
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Unbrick is the term they use on launching day I believe. When you got your phone, you go to the station to open up the package. Check the condition and the staff will help you activate the phone. You can do this by urself but, since Iphone is the only phone in Malaysia that's need to activate they got the staff ready to help you out.

You only need internet to activate the phone.



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