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 Maxis iPhone 5 Discussion Thread | v3, Strictly for Rates/Plans Discussion ONLY

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koh_424
post Dec 20 2012, 10:18 AM

♀ Luv is in the air ♂
******
Senior Member
1,487 posts

Joined: Apr 2006
From: Selangor
QUOTE(rroflyc @ Dec 20 2012, 08:04 AM)
I was at Maxis recently for a SIM replacement. From what I found out, it seems Maxis has enforced a policy to charge rm25 for any SIM replacement regardless of customer status and so forth. Strangely, my local Maxis center is not charging for Nano SIM replacement for iPhone 5 purchases.
It seems what could be happening is internal misunderstanding by Maxis personnel regarding the SIM replacement policy. Some centers view Nano SIM issue as a replacement, whereas others don't. There is no clear guideline on whether issuing a Nano SIM counts as a replacement or not. Maxis' internal problem nevertheless. Bureaucracy.
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I think Maxis should make it FOC for each customer sign plan with purchase i5. Is a better way to thanks their customer for buying Maxis service.
koh_424
post Dec 20 2012, 10:33 AM

♀ Luv is in the air ♂
******
Senior Member
1,487 posts

Joined: Apr 2006
From: Selangor
QUOTE(nd_4ever @ Dec 20 2012, 10:31 AM)
Well, Maxis actually changed my current Micro-SIM which I used for both my iPhone 4 to nano-SIM for the new iPhone 5 FOC when I went to collect my phone recently.

I was also told that Maxis will charge RM25 for the nano-SIM replacement to those who's buying iPhone 5.
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Meaning buy i5 without plan will charge RM25? Tats good. rclxms.gif
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