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 DiGi Fans Club & Enquiries V9, Always the smarter Choice

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zr125
post Sep 30 2012, 08:42 PM

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guys, how to know our billing cycle starts when? i just sign up digi postpaid..
zr125
post Oct 1 2012, 09:20 AM

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QUOTE(fruitie @ Sep 30 2012, 09:53 PM)
These days DiGi only has few dedicated billing dates.
Best is you check with the CS. smile.gif
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err.. lazy to check with the CS. cant check in their website? or maybe OCS?
zr125
post Oct 1 2012, 05:15 PM

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QUOTE(fruitie @ Oct 1 2012, 09:24 AM)
I don't think the info in their website. You may check under FAQ.
No more OCS until further notice.
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no more OCS? what do you mean by that?
zr125
post Oct 1 2012, 10:41 PM

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QUOTE(myahsam @ Oct 1 2012, 08:23 PM)
OCS = Online Customer Service.
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lol. i know that. but no more ocs means cannot use that service for now?
zr125
post Oct 2 2012, 09:14 AM

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QUOTE(fruitie @ Oct 2 2012, 12:18 AM)
Yes, no more.
OCS service has been stopped till further notice.
I hope you did mean D'Chat, yes that is no longer available now.
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then how to check our bill online?
zr125
post Oct 2 2012, 11:36 AM

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QUOTE(fruitie @ Oct 2 2012, 09:16 AM)
OK, OCS is available but not D'Chat.
Many people mistaken OCS as online chatting with CS. smile.gif
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haha. thanks. i didn't know there's such thing as onlince chatting with CS.
zr125
post Oct 14 2012, 02:02 AM

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Guys, i am the principal line. can i check my supp line data usage using OCS?
zr125
post Oct 23 2012, 09:07 AM

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guys want to ask something.

i hv a principal line with DG48 & supp with DG28 (the family 1 with 300mb data but already upgraded to 1gb data, so become DG 48).
So both actually DG 48.

Can i switch principal & supp line, i mean the supp become principal & the principal become supp?

and after that, the new supp line downgrade to DG28?

is it possible?

This post has been edited by zr125: Oct 23 2012, 09:07 AM
zr125
post Nov 26 2012, 10:10 AM

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QUOTE(nickcct @ Nov 26 2012, 10:08 AM)
Can pm me more info? About the rate.

Got monthly fee or min usage?
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pm me tooooooo..
zr125
post Jul 23 2013, 04:10 PM

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QUOTE(super_evil_alien @ Jul 23 2013, 04:02 PM)
[attachmentid=3549421]

Suddenly H+ popped up in my phone.DiGi monitoring me NSA style?
Still the H+ is slowpoke hamgajah level.
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i got the H+ too. haha. i'm in seremban.

This post has been edited by zr125: Jul 23 2013, 04:11 PM
zr125
post Jul 30 2013, 09:14 AM

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i'm on digi smart family now, i plan to change to digi postpaid plus family.
Can i ask them to change after my cut-off date??
zr125
post Jul 17 2014, 05:42 PM

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I'm on Digi Postpaid now.
I want to change to Digi Easy prepaid.
Go to center, they say cannot do.
Any other way?
zr125
post Sep 19 2014, 12:09 PM

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anyone stay in seremban? is digi OK today? my 3G data cannot connect cry.gif
zr125
post Sep 19 2014, 12:47 PM

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QUOTE(citadel @ Sep 19 2014, 12:37 PM)
What is wrong with the network today? No mobile data connection at all. Dropped calls. Cannot even message. DIGI please advise. And what's with having a customer service hotline if there is no one who can attend to your queries.
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i'm having the same problem !

what plan are you using? prepaid? postpaid?
zr125
post Oct 5 2014, 01:03 PM

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QUOTE(BenSow @ Oct 5 2014, 12:32 PM)
Can anyone explain this? I'm on prepaid and received and sms saying I've used up 25% of my quota but when I went to check I used way less than 25% why is this?

[attachmentid=4159255]
[attachmentid=4159256]
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That sms follow the 300MB quota (original quota)..
zr125
post Apr 2 2015, 08:20 AM

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QUOTE(JuneResources @ Apr 1 2015, 11:41 PM)
U sure prepaid user can enjoy 4G highspeed? I don't say is prepaid internet broadband one. I mean is normal prepaid user (can call, sms and can enjoy data plan) one, is it possible?
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I 'm using digi 1MNP. i got 4g in jaya one nearby UM.

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