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 DiGi Fans Club & Enquiries V9, Always the smarter Choice

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wcypierre
post Feb 10 2013, 04:27 PM

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hi, if I'm with the old digi best plan(hit rm1), will my super long life will terminated if I upgrade to the new best plan?
wcypierre
post Feb 10 2013, 06:09 PM

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QUOTE(dgboy @ Feb 10 2013, 06:06 PM)
No, your existing validity will carry over to the new plan. I update mine already and the expiry date didn't change.
*
thanks biggrin.gif I'm just scared that it will terminate my super long life as I don't use my digi that much anymore(now on umobile)
wcypierre
post Feb 10 2013, 07:42 PM

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QUOTE(dgboy @ Feb 10 2013, 06:41 PM)
Ya, I understand your concern.  I had this same problem when I upgraded my Hotlink plan and then had to negotiate with Maxis for my validity back. 

From my experience, there is no such complication with DG though you could always wait till closer to your SLL renewal date.
*
thanks. will upgrade to the new plan soon as I'm a super light user on digi(less than 10 minute call and sms per month) coz I'm now on umobile.

*maybe a bit offtopic*
btw, I saw you've posted a few threads about tron, did you tried it? as I wanted to get it for my phone(spare phone which will only be used for mostly incoming calls + very few call/sms) but not sure about the coverage and things and such
wcypierre
post Feb 10 2013, 09:42 PM

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QUOTE(dgboy @ Feb 10 2013, 09:21 PM)
Nope, I have not tried Tron so far, though it is interesting for the 365 days validity for any topup amount.

Tron is an MVNO using DG's network, so coverage will be the same as DG's.
*
I know. but I can't find any actual user feedback about it, so I'm still a little bit skeptical about using it
wcypierre
post Feb 10 2013, 10:48 PM

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QUOTE(dgboy @ Feb 10 2013, 09:57 PM)
Even the thread on Tron is dead...
*
true lol. but I'll see how, maybe I'll get one for fun and make a review of it sweat.gif
wcypierre
post Feb 11 2013, 12:55 AM

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QUOTE(dgboy @ Feb 10 2013, 11:22 PM)
Honestly if your DG Best only gets 10 mins of calls per month, you may as well switch the line to Tron and save yourself RM33 on SLL plus upgrade fee.
*
well, I still don't quite trust tron yet, don't want later they bankrupt then my credit also go down to the river with them sweat.gif sweat.gif

and, the tron sim is for my another phone laugh.gif
wcypierre
post Feb 16 2013, 02:11 PM

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QUOTE(bingozero @ Feb 16 2013, 12:40 PM)
I cannot find the live chat link on digi website, anyone can share this?
Thanks  icon_question.gif
*
You can contact DiGi at custsvc@digi.com.my

I've tried to post at their fb page and tweet them at twitter but no one replied to me but when I emailed to their customer service email, it took them one working day to reply me icon_rolleyes.gif (better than none laugh.gif )
wcypierre
post Mar 18 2013, 10:10 PM

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QUOTE(megabyte @ Mar 18 2013, 03:45 PM)
You face dropcalls / other party cannot hear you too?

By the way, have you tried the Umobile in Sabah? I'm thinking to port my line over to Umobile. Digi is just so below par these days.
*
went there a few months ago, and the signal is so so only. Suitable for normal calls/sms but for data plan, a bit doh.gif (but of course it depends on where are you staying, the 3g coverage is getting better and better laugh.gif )
wcypierre
post Mar 18 2013, 11:23 PM

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QUOTE(megabyte @ Mar 18 2013, 11:18 PM)
Oh. Haha. Thought you were in Sabah. Guess it happens throughout the country..  nod.gif
Hi. Yeah the signal is bad. Plus it's been for a year like this already. Maybe they screwed up the signal towers while "upgrading" to 4G

Probably more and more people are getting handphones these days and the lines are pretty congested. I wonder why can't they increase the capacity or something.  hmm.gif
*
It has improved though. I went there a year ago and I can't even get H(ended up screaming like hell because edge is so so doh.gif doh.gif doh.gif doh.gif doh.gif ) doh.gif

There's H when I went there a month ago but the speed is still quite slow and it is dependent on the area
wcypierre
post Mar 19 2013, 06:17 AM

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QUOTE(megabyte @ Mar 19 2013, 12:37 AM)
Dude don't simply make a statement, I have no problems getting 3G or HSPA speed in the city or my residential area in Sabah. Heck even Papar also have 3G now. Don't go one place and tell everybody that there's no signal in WHOLE SABAH. A year ago at least got 3G already what. EDGE? Hello?

Okay back to the topic, the problem with DiGi is, even they have coverage also, the line is just too congested! If you can't understand this, it simply means: Many users sharing the same line! And they are not doing anything about it. They just want to get more and more new subscribers.

Ok, if you still can't get it, imagine this: You subscribed to Streamyx 4Mbps plan, the WiFi signal of course strong la within an area.. But try throw in 100 people in the same area that is sharing the same connection? I don't think you can achieve the designated 4Mbps speed lor, right?  doh.gif
*
I had already said its area dependent sweat.gif

read before you comment thumbup.gif

Again, I've said this based on my personal experience, no harsh feelings smile.gif

and, DiGi has changed their management team since a few years ago which kinda explains it and the solution is also quite self explanatory laugh.gif (I'm also a DiGi user btw).

This post has been edited by wcypierre: Mar 19 2013, 06:27 AM
wcypierre
post Apr 19 2013, 08:35 PM

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Can anyone who's has internet access using DiGi's connection try whether http://here.com is accessible or not?
wcypierre
post Apr 19 2013, 08:43 PM

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QUOTE(dgboy @ Apr 19 2013, 08:39 PM)
I tried under DG prepaid, the page cannot be displayed.

Using Lumia 620 - IE and UC browser
*
hmm...... thanks smile.gif I wonder what happened sweat.gif
wcypierre
post Apr 19 2013, 10:41 PM

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QUOTE(dgboy @ Apr 19 2013, 10:04 PM)
Now it's working smile.gif
*
thanks smile.gif it still fails on unifi, however sweat.gif
wcypierre
post Jul 29 2013, 05:05 PM

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QUOTE(bdl @ Jul 29 2013, 04:47 PM)
-- just want to confirm ...

-- DiGi Best PrePaid .... no more rm30 ... for 365 days Super Long Life ...

-- now only available rm5 ... fore 30 days ....
-- that mean rm60 ... for 360 days only ... doh.gif
*
really? doh.gif doh.gif

source?
wcypierre
post Jul 29 2013, 06:16 PM

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QUOTE(prosibu @ Jul 29 2013, 05:16 PM)
If RM5 for 30 days applicable...
DiGi will pawn UMOBILE easily...

RM 5 for 30 days.. after that we have 75 days for incoming services...

umobile prepaid RM5 for 15 days ... after that we have xx days for incoming services...

am i rite  rclxm9.gif  ?
*
if you're a light user, then this is good for you. But if you're a really really really light user, then it means bad news to you sweat.gif
wcypierre
post Jul 30 2013, 11:06 PM

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QUOTE(dgboy @ Jul 30 2013, 09:21 PM)
I still got it on the menu.

[attachmentid=3562144]
*
and, I don't doh.gif

probably the server that is catering for your request hasn't been updated yet.

and, I'm so gonna to cry.gif now because I'm a super light user doh.gif doh.gif
wcypierre
post Jul 30 2013, 11:40 PM

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QUOTE(dgboy @ Jul 30 2013, 11:21 PM)
How much credit do you have? If it's less than RM35, perhaps the one year option may not appear.

I tested another line with balance of RM5.90 and you cannot reach the menu I posted. There's an immediate response that you need a minimum balance of RM6.

So, anyone with credit balance between RM6.00 and RM34.99 may possibly only be offered the monthly option.
*
I have more than 100 so that is not the issue laugh.gif

This post has been edited by wcypierre: Jul 30 2013, 11:42 PM
wcypierre
post Jul 31 2013, 02:52 PM

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QUOTE(dgboy @ Jul 31 2013, 06:23 AM)
Are you on the latest version of Best plan?
*
no. sweat.gif probably that's the cause then sweat.gif
wcypierre
post Jul 31 2013, 10:54 PM

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QUOTE(dgboy @ Jul 31 2013, 07:54 PM)
Yes, indeed. The one year validity is only available on the latest plan.  That's been the case since new Best plan was launched.  It's how DG force us onto the new plan.  They did exactly the same before when Super Long Life was first launched.  All those on old plans like Super SMS had to update to Hit RM1 plan to get Super Long Life.
*
btw, just asking, do I need to activate anything if I wanted to call to another person from another country?
wcypierre
post Nov 9 2013, 09:56 PM

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QUOTE(nujikabane @ Nov 9 2013, 09:13 PM)
[attachmentid=3713793]
Restricted, as in can use, but at a slower speed. Is that correct?

Anyone mind to elaborate further on what this means?

1GB Mobile Internet Quota + 1GB Smart Apps Quota

Say, for SmartPlan58, it's 1 Gb to browse Internet, that I know.
But for 1Gb Smart Apps, that's for which apps?
*
Its Facebook, Twitter and Whatsapp nod.gif (although I think that it's pretty clear from what you can see at the picture sweat.gif )

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