Guys, something weird happen.
So 2 months ago I bought Nexus 4 on Zero contract from Digi.
So after 1st month of usage, I paid RM63 (minus itemized billing).
On the 2nd month I terminated the plan since the line is not good. Paid RM100 for termination fees. On that day, the person in Digi told me, my bill entered the first few days of the next month, so he say I will receive a bill that will show how much I need to pay for the few days of Digi usage. (x/30 * 63)
So the bill came, and I have to pay RM14+, but then it also shows -RM85++.
I was busy, so I asked my friend to pay the bill for me, then my friend say the person from Digi saying that don't need to pay, and got a balance of -RM85 in the system. He say the RM14++ is minus from the RM100 termination fees. The remaining RM85++ they will send a bank cheque to me.
I thought termination fees are not refundable? Why suddenly they say can refund? and offer to refund?
What's the catch here?
This post has been edited by briantwj: Apr 3 2013, 12:15 AM