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 DiGi Fans Club & Enquiries V9, Always the smarter Choice

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briantwj
post Feb 21 2013, 10:58 PM

Pierluigi Collina
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Joined: Sep 2012


Guys, I got 1 question to ask.
My gf bought a Nexus 4 with Zero Contract and Smart Plan 68 on 23rd Jan.
Then today Digi emailed the bill to her. So she needs to pay RM63 (cancelled itemized billing).
What if she terminates the line on this saturday?
Do she pay RM100 (administration fees for terminating Zero Contract within the first 3 month) + RM63 (bill) only?
Or got extra charges since it enters a new bill already?
briantwj
post Feb 21 2013, 11:14 PM

Pierluigi Collina
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Senior Member
3,968 posts

Joined: Sep 2012


QUOTE(ic3rock @ Feb 21 2013, 11:10 PM)
Rm100+Rm63 (how much she called and smsed)...
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Alrite. Thx! She didn't used it to call and sms at all. Just used the data. rclxms.gif
Just to confirm, will it be RM100 + RM63 + RM63? Since it is entering a new bill.
Coz 23rd Jan til 21st Feb counted as one month (since Digi email the bill to her) = RM63
Then 22nd Feb = start of new bill.

briantwj
post Feb 21 2013, 11:22 PM

Pierluigi Collina
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Senior Member
3,968 posts

Joined: Sep 2012


QUOTE(ic3rock @ Feb 21 2013, 11:19 PM)
Since have to pay for 2nd Rm63, why don't terminated after 3 months do that u no need to waste Rm37 (Rm100-Rm63)? Just switch the postpaid number to prepaid will do...
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Coz my university's Digi line very bad. Only got 2G. Whats the point of using the data then. doh.gif
Any suggested solution? icon_question.gif
briantwj
post Feb 21 2013, 11:36 PM

Pierluigi Collina
*******
Senior Member
3,968 posts

Joined: Sep 2012


QUOTE(ic3rock @ Feb 21 2013, 11:31 PM)
Then port to maxis or umobile...
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But still need to pay RM100 + RM63 + Rm63 I guess. Haiz...tmr I go Digi Centre settle for her ba...Thanks a lot for the quick replies. thumbup.gif
briantwj
post Feb 22 2013, 11:13 PM

Pierluigi Collina
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Senior Member
3,968 posts

Joined: Sep 2012


QUOTE(incredibless @ Feb 22 2013, 10:19 PM)
where is the location? if so port to maxis surfplan as most area has 3G..works similar as digi smartplan. data+amount you spend.
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Location is in UMP Gambang. The Digi line here really bad. All my Digi user friends all complaining.


briantwj
post Feb 22 2013, 11:18 PM

Pierluigi Collina
*******
Senior Member
3,968 posts

Joined: Sep 2012


Went to Digi Store to terminate the Zero Contract with Smart Plan 68.
Total damage done is RM163 = RM100 (terminate within first 3 months) + RM 63 (first month's bill)
Then the next bill is on 16th Mac. I need to pay RM63/30 x 6. The new bill starts on 17th Feb. So up until now 22nd. Total 6 days of usage.
briantwj
post Feb 23 2013, 08:25 PM

Pierluigi Collina
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Senior Member
3,968 posts

Joined: Sep 2012


Yup. Gambang does not have 3g, only have 2g coverage. So for calling is still ok la. Just for surfing is not good enough though.
briantwj
post Apr 3 2013, 12:07 AM

Pierluigi Collina
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Senior Member
3,968 posts

Joined: Sep 2012


Guys, something weird happen.
So 2 months ago I bought Nexus 4 on Zero contract from Digi.
So after 1st month of usage, I paid RM63 (minus itemized billing).
On the 2nd month I terminated the plan since the line is not good. Paid RM100 for termination fees. On that day, the person in Digi told me, my bill entered the first few days of the next month, so he say I will receive a bill that will show how much I need to pay for the few days of Digi usage. (x/30 * 63)
So the bill came, and I have to pay RM14+, but then it also shows -RM85++.
I was busy, so I asked my friend to pay the bill for me, then my friend say the person from Digi saying that don't need to pay, and got a balance of -RM85 in the system. He say the RM14++ is minus from the RM100 termination fees. The remaining RM85++ they will send a bank cheque to me.

I thought termination fees are not refundable? Why suddenly they say can refund? and offer to refund?

What's the catch here? blink.gif

This post has been edited by briantwj: Apr 3 2013, 12:15 AM
briantwj
post Apr 5 2013, 10:15 PM

Pierluigi Collina
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Senior Member
3,968 posts

Joined: Sep 2012


QUOTE(megabyte @ Apr 5 2013, 09:01 PM)
Termination fee rm100 only? How much did u pay for the nexus 4?

Btw guys, anyone can confirm DiGi's EDGE is operating on NOM1 or NOM2?
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Coz I bought Nexus 4 with Zero contract smart plan 68. For Zero contract don't need up front payment. Got the Nexus for 1499 - SKMM RM200 rebate. So just RM1299. To terminate zero contract just need to pay RM100 administration fees. Now I think don't have Zero contract for Nexus 4 dy....
briantwj
post Aug 25 2013, 11:55 AM

Pierluigi Collina
*******
Senior Member
3,968 posts

Joined: Sep 2012


Dear Digi sifus, I have some enquiries about the postpaid plan (DG Postpaid Family Plus)

Regarding this.

http://new.digi.com.my/cs/Satellite/ecomm_...tpaidplusfamily

In the Digi Family Service row of description, it says 100 minute of free talk time. Then in the Voice Calls row, it says free 100 minutes of free talk time. So means total 200 minute of free talk time?

My parents is looking to cut cost in their postpaid. Previously using Celcom's RM50 postpaid plan. Even if u didn't use up to RM50 of talk time or sms, you still have to pay RM50. icon_question.gif
briantwj
post Aug 25 2013, 07:03 PM

Pierluigi Collina
*******
Senior Member
3,968 posts

Joined: Sep 2012


QUOTE(prosibu @ Aug 25 2013, 05:49 PM)
Note: DG Postpaid Plus Family subscribers will also enjoy a FREE Monthly Usage of 100mins, 100 SMS and 20 MMS (to all domestic networks).
It clearly state only 100mins 100sms and 20 sms... dont know how u can accumulate till 200 mins blink.gif

BTW,I cant find the service row of description.
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I mean, under the Pay-As-You-Use table, Voice Call's additional info states 100 mins. Then DG Family™ Services* details state again Free 100 mins. So i thought for Postpaid PLUS package will have additional 100 more mins. blink.gif

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