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 DiGi Fans Club & Enquiries V9, Always the smarter Choice

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nickcct
post Jul 2 2012, 09:35 AM

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DiGi Mobile internet got the change, RM30 for 300mb per month and RM48 for 750mb per month. But wandering the RM30 for 300mb, after finish quota will throttled or thy will block the internet access? The website haven update for that.
dgboy
post Jul 2 2012, 10:06 AM

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latest DiGi Prepaid Mobile Internet offerings

This post has been edited by dgboy: Jul 2 2012, 10:39 AM
dgboy
post Jul 2 2012, 05:27 PM

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QUOTE(nickcct @ Jul 2 2012, 09:35 AM)
DiGi Mobile internet got the change, RM30 for 300mb per month and RM48 for 750mb per month. But wandering the RM30 for 300mb, after finish quota will throttled or they will block the internet access?
*
Throttle the speed - these TnC apply to all the Mobile Internet Options :-

7 By subscribing to Mobile Internet, the Subscriber will be enjoying Internet access at 384kbps (3G speed).

8 By subscribing to Mobile Internet, the Subscriber is entitled to a usage of XXXMB during the Subscription Period as stipulated in DiGi's existing Fair Usage Policy. Upon exceeding the fair usage quota of XXXMB, the Subscriber shall continue to enjoy Internet access but with a throttled speed of 64kbps until the end of the Subscription Period.

nickcct
post Jul 2 2012, 10:17 PM

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QUOTE(dgboy @ Jul 2 2012, 05:27 PM)
Throttle the speed - these TnC apply to all the Mobile Internet Options :-

7 By subscribing to Mobile Internet, the Subscriber will be enjoying Internet access at 384kbps (3G speed).
   
8 By subscribing to Mobile Internet, the Subscriber is entitled to a usage of XXXMB during the Subscription Period as stipulated in DiGi's existing Fair Usage Policy. Upon exceeding the fair usage quota of XXXMB, the Subscriber shall continue to enjoy Internet access but with a throttled speed of 64kbps until the end of the Subscription Period.

*
Last time 128kbps, now 64kbps. 64kbps i think only can whatsapp.
Nation of Sensation
post Jul 2 2012, 11:14 PM

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I am currently under the Ambassador plan. Can I simply port out to other telcos?

I heard from a friend that I need to switch to the normal plan first, only then can port out. Can anyone confirm this?

TSfruitie
post Jul 2 2012, 11:27 PM

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QUOTE(Nation of Sensation @ Jul 2 2012, 11:14 PM)
I am currently under the Ambassador plan. Can I simply port out to other telcos?

I heard from a friend that I need to switch to the normal plan first, only then can port out. Can anyone confirm this?
*
Yes you can, it is a normal postpaid plan.

I want to port out mine too, yes Ambassador as well.
+welve
post Jul 4 2012, 02:53 PM

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Guys I'm under iPhone 4 plan, and I'm planning to ask my family to signup the supplementary line under me.

But the problem is my contract ends December, so I assume that if the primary line ends, so does the supplementary lines right?

So is it advisable to signup for the Enterprise plan instead?

The DiGi biz plan is very fuzzy, had to get letter from the director etc., I didn't want that, so I am thinking to get the Enterprise plan instead, which I heard from my friend is much more less fuzzy.
BakaNeko:3
post Jul 11 2012, 03:59 PM

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anyone here mind sharing their experience about the facebook zero feature? its actually still charging based on how much you use , right?

<<Digi user since 2004 smile.gif
dgboy
post Jul 11 2012, 09:39 PM

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latest from DiGi

IMPORTANT: SIM Card Hijacking Alert

Dear customers, please be aware that there is an on-going issue of telco subscribers falling victim to the hijacking of SIM cards. Should you experience prolonged connectivity problems of any kind, please call our DiGi Customer Service Helpline at 016 2211 800 immediately. Thank you.

Boomeraangkid
post Jul 12 2012, 04:00 PM

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hi i just bought Easy Prepaid, but when i call 0162211800, it says my number is not registered? help?
BakaNeko:3
post Jul 12 2012, 05:40 PM

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QUOTE(dgboy @ Jul 11 2012, 09:39 PM)
latest from DiGi

IMPORTANT: SIM Card Hijacking Alert

Dear customers, please be aware that there is an on-going issue of telco subscribers falling victim to the hijacking of SIM cards. Should you experience prolonged connectivity problems of any kind, please call our DiGi Customer Service Helpline at 016 2211 800 immediately. Thank you.

*
Would you think its very likely that the Sim Card jacking is related to my case? Because Im very unsure of this FB Zero Feature. Thanks for the info

I really want to understand how this zero feature works and is it suppose to be charging a small fee or something like that
Thanks again
dgboy
post Jul 12 2012, 08:18 PM

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I'm still trying to find out what DiGi's notice on sim card hijacking is actually about. But I don't think it relates to Facebook Zero. All these so-called Zero services (Facebook, DiGiLive, and etc) have limitation that the service is only free for accessing certain web addresses... as soon as you move outside, for example by clicking on a link or an advert, you will be subject to data charges. And you must use digiwap as the APN.

From the FAQ page:

Is Facebook Zero free?

Yes, Facebook Zero is FREE of Internet charges - as long as you surf within the boundaries of the FB Zero site using ONLY the digiwap APN (Access Point Name). Browsing images and videos will incur Internet charges. Similarly, leaving the FB Zero site to the normal Facebook Mobile site (http://m.facebook.com ) will also incur normal Internet charges.


This post has been edited by dgboy: Jul 12 2012, 08:22 PM
Nation of Sensation
post Jul 13 2012, 11:44 AM

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QUOTE(fruitie @ Jul 2 2012, 11:27 PM)
Yes you can, it is a normal postpaid plan.

I want to port out mine too, yes Ambassador as well.
*
Unfortunately, you can't it seems. I had a terrible coverage issue ever since the Tomorrow Network upgrade started in my place (March/April) and after I complained to MCMC, they agreed to compensate me for a certain amount and said that the issue has been escalated to their 2nd level.

A lady from DiGi head office just called me and said sorry but there is nothing much they could do about it and ask me to transfer to other providers as they do not want me to 'suffer any longer'. How nice!

But then, she did mentioned that I can't simply port out as I am in the ambassador plan and I have to switch to the normal plan first only then I could port out.

mega_shok.gif
zftrans
post Jul 13 2012, 11:55 AM

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QUOTE(Nation of Sensation @ Jul 13 2012, 11:44 AM)
Unfortunately, you can't it seems. I had a terrible coverage issue ever since the Tomorrow Network upgrade started in my place (March/April) and after I complained to MCMC, they agreed to compensate me for a certain amount and said that the issue has been escalated to their 2nd level.

A lady from DiGi head office just called me and said sorry but there is nothing much they could do about it and ask me to transfer to other providers as they do not want me to 'suffer any longer'. How nice!

But then, she did mentioned that I can't simply port out as I am in the ambassador plan and I have to switch to the normal plan first only then I could port out.

mega_shok.gif
*
I complained to MCMC regarding DiGi's coverage issue in my area as well. A lady from DiGi called me and told me that the base tower near my area has been labelled a 'problematic site' and she left me with the option of transferring to other telco.

I am under contract with DiGi and she agreed to waive the early termination penalty as a 'token of goodwill' and allow me to switch. Now contemplating which provider should I jump ship to.
ken_zie
post Jul 14 2012, 02:23 PM

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I want to ask about DiGi smart plan. It's stated that it's all in one internet and call plan. If I want to subcribe RM68 smart plan, it comes with 3GB/per month. Then what about call plan? It's bundled with how many minutes voice call? Or it's PAYU?
TSfruitie
post Jul 14 2012, 04:08 PM

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QUOTE(ken_zie @ Jul 14 2012, 02:23 PM)
I want to ask about DiGi smart plan. It's stated that it's all in one internet and call plan. If I want to subcribe RM68 smart plan, it comes with 3GB/per month. Then what about call plan? It's bundled with how many minutes voice call? Or it's PAYU?
*
It is PAYU. smile.gif
Ahsin1987
post Jul 14 2012, 04:59 PM

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Hi any Digi agents here ? I want to ask regarding htc one s which promote by digi why i cant find any stock available in penang , i went most their stalls center but they said no stock yet ..
singdreams
post Jul 14 2012, 09:40 PM

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guys, why digi charged me so high izzit because i watch video ?

he charge me 58 myr in one day...wtf

before that my unbill payment is 10 bucks

outsanding is 0

now outstanding is 58 myr . izzit this is the one we need to pay ?
hown
post Jul 15 2012, 01:25 AM

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QUOTE(singdreams @ Jul 14 2012, 09:40 PM)
guys, why digi charged me so high izzit because i watch video ?

he charge me 58 myr in one day...wtf

before that my unbill payment is 10 bucks

outsanding is 0

now outstanding is 58 myr . izzit this is the one we need to pay ?
*
what plan u r using now?
dgboy
post Jul 15 2012, 07:52 AM

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if DiGi postpaid plan without any data subscription,

then data will be charged at PAYU rate up to a monthly cap of RM240

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