If I'm not mistaken it has a 3 months cool off period.

Guys, simple je,

Just log on to the Telco webpage, either on the bottom Left or bottom Right there is this little Red Box, click and make a complain.

Simple as XYZ......

indeed, can email to aduan@cfm.org.my

be sure to include your

Name
New NRIC
Mobile number
Alternate contact number

or you can register account with CFM

i emailed one complaint and CFM registered an account for me, where can track the status of complaint, etc.

however, do raise any matter with the telco first and give them a period of time to settle the matter, like 7 days

if no reply, or the telco do not satisfy you with their reply, then turn to CFM

This post has been edited by dgboy: Jun 20 2012, 07:32 PM

btw, anyone knoe how recent DiGi introduced this Plan

seems Good wei........

http://www.digi.com.my/Broadband/PrepaidBr...dForPCTablet.do

DG Prepaid Broadband is introduced around mid-May.

It replaces the old Limited Edition plan.

Validity period are shorter, and there is no strangulation - after exhaust the quota, line will be barred until reload.

The previous Limited Edition , if topup rm100, validity is 100days ( via coupons only ) Quota is 1day/100MB, rollover-able

but this new package, if topup rm100 ( via e reload or coupons ) is only 30days (quota = 4.5GB)

Ok, thanks. And does anyone have the experience of converting supplementary line to principle line? How long does the whole process will take?

2day i really frustrated with DiGi broadband. From afternoon until now i cant even load FB page. Give up.

currently i'm using maxis...
and now plan to switch to Digi as the price is much more affordable...
i would like to know what is the con of switching to Digi...
as i heard quite a number or ppl complain the coverage is bad...
and the data line is slow...
izit true...?
btw...
i'm in malacca...
will travel to NS & JB quite often...

Don't change for now, my only advice to you.
I'm using its Ambassador Plan and it is a limited plan also ask you not to change.
The speed is horrible now. Wait till their upgrade is done.

when is their upgrade...?
and when will they finish...?
basically i plan to sign-up either maxis or digi plan for S3...
S3 plan from Digi is much more affordable...
it's 24 months contract for both company...
so i reali need to make a right choice...
btw...
mind to elaborate how horrible izit...?
if the phone call is good...
i'm very satisfy already...
data plan i can wait until they finished upgrade...

No, the phone call is not good at all. I can't hear the other party and drop calls quite often.

They said gonna finish already, well they told me that 3 months ago..

icic...
thx fruitie...
u are reali helpful...
ani visible source that can prove they are doing the upgrade...?
or new from internal only...?

Nope, it is legit. There is a page setup by DiGi. http://www.digi.com.my/tomorrownetwork/

ic...
so basically KL & JB will kena...
how bout malacca...?

It is actually a nationwide thingy and if you see it has >4k of base towers that haven't done upgrades...

You are lucky because if you are in the area of coverage, you are in for a very fast connection. As am I.

I thought last time they said it should be done by the end of the year. What's changed as what I can see now they don't even get it 50% done.

hey there, i recently subscribed to the rm43(1gb data) postpaid plan for 12 months and realised that i barely reached 400mb every month. my sis is under my sup line and she uses more than me. is it possible to do a swap between our plans?

I don't think so as you are tied with contract.
If not, get your sister out from your supplementary list and register as a principal line.
Then you can terminate your principal line and change to be under her supplementary plan.

However, you are now tied with 12 months contract, so this is no longer possible.