Digi's response, finally

Unfortunately, one needs to sign up contract for this. Not applicable with phone bundle somemore I think. Sighness

Digi become slowly dis days. Mostly for data connection and hard to send sms

I got a friends and family sim card, inside got rm40 credit.

but i seldom top up that sim.

can i upgrade it to 365 days plan? means top up 1 time last for 365 days.

if cant, is there any way to transfer my digi credit to another phone?

anyone having network issues with Digi today? kota damansara area

It's probably because they are doing the upgrading works for their Tomorrow Network project.

Warranty for Samsung set purchased from DiGi is covered in Malaysia only right? Got a friend asking me about this coz i'm using a Samsung unit from DiGi...Anyone pro can enlighten me on this? Thanks

i hate digi dis few weeks. congested !!

Digi cacat-ed

Why they don't support latest browser version?

Their IT no knowledge to upgrade their website?


Welcome to D'Chat




We regret to inform you that D'Chat is not able to support your current browser.

Please use any of the following browsers to access the service: •Internet Explorer 6 ,7 & 8
•Firefox 3 & 7
Or kindly contact DiGi Customer Service at +6016-2211800 for any assistance.

We regret for the inconvenient caused. Thank You.

Exactly, this is a great shame as DChat is by far the best Customer Service channel that DiGi offers

I'm using IE9 and Chrome, neither acceptable to DiGi

Hopeless

By the way, has anyone tried using DChat from smartphone browser?

walao, DiGi now charges RM5.00 to deliver a prepaid sim card when you order online

for postpaid, it's RM0.00



This post has been edited by dgboy: Mar 10 2012, 10:11 PM


Attached thumbnail(s)

I also have mobile network issue. Emergency calls only. Is this my phone problem or what? Banting area....

you can check the list of affect areas on their website

This post has been edited by tonYe: Mar 11 2012, 01:11 PM

thinking of to change from digi to other telco. maybe umobile. digi sucks these days. including the data.

if i request for new sim card, is there any charges?

I'm really confused of how Digi plan with new phone works.

Example:

1)for 24 months of DG Smart Plan 48

Samsung GALAXY S II (Noble Black) RM 1399.00
DG Smart Plan 48 (Advance Payment for Plan) RM 48.00
Device Advance Payment RM 250.00
Delivery Fees (Delivery Terms and Conditions) RM 0.00
Total Price RM 1697.00

2)for 12 months of DG Smart Plan 48

Samsung GALAXY S II (Noble Black) RM 1599.00
DG Smart Plan 48 (Advance Payment for Plan) RM 48.00
Device Advance Payment RM 50.00
Delivery Fees (Delivery Terms and Conditions) RM 0.00
Total Price RM 1697.00


I know they try to keep the total prices around the same. What's the purpose of the Device Advance Payment? They change some of the device price to device advance payment sounds the same to me, since you're still paying RM48 for every following month, right? the price of the phone in total is still the same for both tenure anyway.

This post has been edited by SkYY: Mar 12 2012, 08:51 PM

The incentive is that if you commit to 1 year, you only need to pay less upfront?

simple. They afraid you "run away" with the phone after you subscribe the plan. (you get a phone at cheap price if you subscribe the 1 or 2 years plan)

so, they charge you in full first, thats include device advance payment. the advance payment will be given back to you on monthly basis throughout your contract period.

therefore, in case you 'run away' with the phone, digi don't have to 'beg' you to pay for the termination charges so hard.

shit. cant call tonite. deym. digi got problem

why.., digi always has poor coverage.. everywhere. i thought the yellow man can even swim, and travel throughout??? they retired????

in hilly area, the line decreases...and then gone case.. cant even make emergency calls. any idea when will they upgrade their coverage ?? Kedah area, semeling and bedong. unstable coverage.. always... (where as maxis and celcom are always FULL BAR coverage) hmm...



This post has been edited by little apple: Mar 14 2012, 08:44 PM

GSM1800 used by digi is design for urban area. So unless digi got GSM/3G 850 band license digi coverage always suck.