Hi there I bought item from china where the seller use EMS to send to Malaysia. The problem is the parcel already reach the nearest poslaju office which is PPL Batu Caves, the first day when its delivery I'm at home all day and there is no posman came up or hang notice. And the status is Unsuccessful delivery
Addressee not available so today morning I called 1300 the Pos Hotline and they tell me is the technical problem which they cant send out all the item on time NOT the address problem so it will be deliver by today and they call me to wait. So I ponteng some class and come back home to wait for the parcel but unfortunately I wait until evening there is no one ring my bell but I saw pos laju van delivering parcel at the condo beside mine. So around 6pm I call the 1300 again and they tell me van sedang hantar and I said sedang hantar tapi I belum terima and then he said "I will forward you to the supervisor" something like that then he hung up. LOL What the heck? And I track the number once every 10 min but around 8.30pm the status updated to Unsuccessful delivery Addressee not available but the timestamp is 2 something in the afternoon. I was like wtf? waste my time to wait and in the end it says failed to deliver. What should I do now call the branch on tomorrow morning to request for self pickup or wait for them to deliver again? Feel like being played by poslaju . Just wonder why they don't call to inform us if the address is wrong and let us wait like stupid.




Edited. The status update again - -



This post has been edited by wadthehellz: Dec 5 2014, 09:51 PM