few months ago, i receive a postcard from pos malaysia stating that i should use my address in the same format as stated in the postcard to ensure that "the letters are delivered quickly, accurately and smoothly"

are they very particular on this? if the sender wrote my address in a slightly different format, would my letter or parcel not be delivered at all?

31-Dec-2013 19:03:11 Unable to deliver the item due to Addressee not around at time of delivery

even though i (along with my family) was definitely at home the whole day (does the time stated specifically refer to the time when the postman reach our house?)

since tomorrow is public holiday, i want them to resend it on Thursday, do i need to call them to arrange it? or will they automatically resend it on the next working day?

if i need to call, then when should i call? Thursday morning? any cutoff time since postman left office at morning right?

also, which number should i call? the customer service (1-300-300-300)? or should i call straight to Pos Laju Puchong? (where my parcel is currently held at)

EDIT: nvm, parcel arrived this morning, apparently they have got too many parcels to send out this morning that they cannot made it in time, so they have to work OT on this public holiday to send it out

This post has been edited by lightbringer: Jan 1 2014, 01:06 PM

until today still haven't arrive, how come?

usually the next day will arrive already one...