Pos Laju Kota Kinabalu service is suck and rude and i think every Pos Laju in Malaysia is the same.

My item takes forever to reach the doorstep. It is not like first time i have encountered this kind of problem. More then 10 times i deal with Pos Laju, 7 of them were bad. Item were supposed to reach my doorstep at least 2-3 days, can become to more then 3 days and the worst one i ever experience is more than a week. What is this? Is this called "Laju"?

When i ask them why took them so long to send the item out, many excuses were made and most of them are stupid such as "tak cukup pekerja", "hujan tak boleh hantar" or "van rosak". Tak cukup pekerja recruit more la, hujan tak boleh hantar? hello! you using van bro!! They have a lot of vans outside their branch sighs. When i call their branch, the person who talk to me has very "sopan santun" attitude. When you go face to face with them, they greet you with a "senyuman manis".

Seriously, fix your services. We the people are complaining about your services that you gave towards us, the customer. I think the POSLINE have full of report and complain about their services, but still like ZERO action has been taken and it's like they deaf or something.

This post has been edited by Sup2Nic: Dec 13 2013, 06:23 PM