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> [Q&A] Pos Laju Services, Ver 2

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OctoberFly
post Feb 6 2013, 11:53 AM

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From: haven
Hi, I need some advice. I have a parcel delivered to me on 1st feb. It should be here on monday or yesterday! But then the tracking got stuck at PJ area.

I called up 1300300300 = NOT AVAILABLE. How is this possible? Can anyone get through this number? It's like the main customer service number!

Then I call up the PJ branch = all circuit is used shakehead.gif

I was so desperate, I called up the KL branch = parcel arrived at batucaves. But not attempting delivery.

So today I tried to call batucaves = Rang for a long period, no pick up; my call was canceled (wth?). Try again = number is busy.

WHAAT. how cam I supposed to ask about my parcel now?



QUOTE(sheeta @ Feb 5 2013, 01:29 PM)
think maybe they are making it up?

I am supposed to receive my parcel LAST Wednesday (Jan 30), but right now my parcel is still in the Batu Caves outlet.

I called on LAST Thursday, they said they couldn't check the latest status for me, but will arrange to deliver to me on Monday.

I didn't receive my parcel on Monday, I called again, and was told "UNABLE TO DELIVER DUE TO WE HAVE MANY THINGS TO DELIVER".

I asked, will you be able to AT LEAST tell me WHEN can I receive my parcel. They cannot give me an exact answer. I was advised to collect the parcel myself at the Batu Caves outlet.

I asked, are u sure i can get my parcel if i go and collect it Batu Caves myself. Cox I don't live near Batu Caves and I don't want to go there then only find that the parcel is on the way to be delivered. They didn't give me an exact answer and say sth like they will put a notification to say that I will come and collect.

Today is Tuesday, I still don't know whether I should wait or just go and collect myself. mad.gif
*

I'm so angry too mad.gif My parcel is in batucaves too! You called batucaves? They pick up your call? Because they rejected my call cry.gif
OctoberFly
post Aug 1 2013, 06:50 PM

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I've never send any items through pos laju before. I know i might ask some stupid questions:

how do i wrap the item? or can buy the poslaju plastic from them?

and can i send it to normal post office lol. my area post laju is like so far away and i have no car T_T
OctoberFly
post Aug 1 2013, 11:44 PM

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From: haven
QUOTE(mon678 @ Aug 1 2013, 09:55 PM)
if the item pos today and the item arrived at the main pos office tommorow morning...is they will delivered to my house the same day or postpone to monday coz this saturday pos office close..right? btw the package from K.l and the other one is from penang.
*
I've gotten parcels on saturday before. but now ramadan i'm not sure
OctoberFly
post Aug 2 2013, 01:33 PM

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guys it's my first time sending item through pos.
if i wrap like this will they accept it?

» Click to show Spoiler - click again to hide... «
OctoberFly
post Aug 2 2013, 03:06 PM

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From: haven
QUOTE(munkeyflo @ Aug 2 2013, 01:57 PM)
Yes, they'll accept and most likely put it into their plastic flyer. Or you can ask them to put it in their flyer.
Flyer will look like this: http://www.bigsales88.com/shop/images/courier-bag07.jpg
After wrapping, they will put the consignment note into a plastic sticker and stick on it. Some flyers got place to put consignment note. http://4.bp.blogspot.com/-d-RwEyXbLsQ/UNEf...%25281%2529.jpg

*All pictures search from Google image.

Flyer is free of charge.
*
thanks so much! biggrin.gif i really have no talent in wrapping. wanted to kill myself wrapping it just now
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