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[Q&A] Pos Laju Services, Ver 2
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 Nov 8 2017, 12:35 PM
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#1
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Junior Member
432 posts Joined: Feb 2009 
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I have 2 parcels from Japan which says "In customs" while poslaju tracking says "Item processed MPC PMIH (KLIA)" and missed some calls from 0387773777 today.
Customs detain? if so how do i get in touch? I can't seem to call the number back as it always return to line busy. This post has been edited by LilRazor: Nov 8 2017, 12:42 PM |
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Nov 8 2017, 07:57 PM
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#2
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Junior Member
432 posts Joined: Feb 2009
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QUOTE(mrzepul @ Nov 8 2017, 07:37 PM) that poslaju klia call ..same like me i got got call by poslaju klia to tell me my parcel stuck on custom Thanks!yep u cant call back line alway busy... hope this help u best way u can email they ask ur parcel pmk.cscustomsupervisor@pos.com.my  Got an SMS from PMIH earlier saying both my parcels are detained.  anyone can confirm if this is true? First time hearing this. I'm sad.So unlucky both parcel arrive at the same time  Edit: Got a Pos Malaysia Agent to process it for me, hopefully everything goes well. This post has been edited by LilRazor: Nov 9 2017, 12:25 PM |
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Nov 9 2017, 12:20 PM
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#3
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Junior Member
432 posts Joined: Feb 2009
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QUOTE(sheridankamal @ Nov 9 2017, 07:44 AM) I only got missed call from 0387773777, I'm guessing it's them. Best you call them at 03-87773680 to inquire, keep calling if no answer and eventually they will pick up. You'd probably should also get an SMS later in the day stating your parcel has been detained if kena.Is there any documents that i must prepare or i may straight ahead go there? BTW, how much money must i standby if kena cukai? or it depending on item or even can evade paying? Any advise? Thank you. This post has been edited by LilRazor: Nov 9 2017, 12:23 PM |
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Nov 11 2017, 01:18 AM
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#4
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Junior Member
432 posts Joined: Feb 2009
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QUOTE(sheridankamal @ Nov 10 2017, 02:24 PM) Yeah, i dialed that number and only after several tries the operator answered my call. Depending on what item it is, for anime figures customs will detain if item and shipping exceed RM500 and if what I was told is correct once exceeded that amount it would be selected at random to get 6% GST. When i gave my tracking number confirm kena tahan but no other notification received from Pos Msia, sms or email, nothing. Thanks for your feedback. I went there this morning along with my order printed from email. I must say i'm grateful, the charges not more than RM100. By the way how the pick up item for detain? Any specific criteria? or random? Bcoz last time I've purchased an item which the value is slightly more than my current purchase, but both are the same type of item, which is figures. Just wondering. Thank you. I too bought anime figures and both parcel arrive at the exact same time, totaling the cost above RM500  This post has been edited by LilRazor: Nov 11 2017, 01:19 AM |
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