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> [Q&A] Pos Laju Services, Ver 2

KannaSai1
post Apr 14 2015, 06:10 PM

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QUOTE(SteveSCH @ Apr 14 2015, 04:28 PM)
Wow...my item stuck on 5-3-15 just like yours. High possibility to be lost item. If you can wait then take your seller's offer lo. If not then escalate dispute to aliexpres team, but try to negotiate with your seller first.
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the seller offer me usd 10 discount only.
huruhara
post Apr 14 2015, 07:56 PM

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My item status: sent to CW Subang Jaya

Is it last destination before deliver to me?
anbusan
post Apr 15 2015, 10:20 AM

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Hi I have question here, My company got 1 account registered at Batu Caves and I need to company stamp to use that account. So let say my subcon want to post item from Peneng using my company account without stamp how the process? should I call or email pos laju to reverse charge the parcel on my company account?
TongCN
post Apr 20 2015, 03:48 PM

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Man, how long should I wait?
Until now still nt yet received =.=

09 Apr 2015, 10:54 AM Consignment dispatch out from Transit Office HUB POSLAJU PMK
nickcct
post Apr 21 2015, 10:54 PM

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My parcel unsuccessful deliver even im whole day at home, didnt ring the bell, just leave a notice there. Really speechless.
legendgod
post Apr 24 2015, 08:57 PM

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which post office open on Saturdays kl area?
marck
post Apr 24 2015, 10:20 PM

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Anyone has idea what kind of compensation you can get from EMS service?

I receive damage package once and they pretty much turn blind eyes on it.
rikimtasu
post Apr 27 2015, 09:52 AM

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QUOTE
23 Apr 2015, 17:10:36PM  Item sent to GPO ALOR SETAR  MPC PMIH (KLIA)
23 Apr 2015, 10:08:32AM  Item held by customs Awaiting presentation to customs commissioner  MPC PMIH (KLIA)
23 Apr 2015, 10:07:32AM  Item arrived MPC PMIH (KLIA)  MPC PMIH (KLIA)
16 Apr 2015, 10:02:00AM  Item sent to MPC PMIH (KLIA)  Japan
14 Apr 2015, 21:52:00PM  Item arrived Japan  Japan
14 Apr 2015, 12:13:00PM  Item posted over the counter  Japan


Just keep waiting? It have been three day (One working day) so i wonder about this.
bartbarb
post Apr 27 2015, 10:10 AM

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wanna ask, if i gonna deliver stuff frm KL to JB, should it be calculated by the box dimension, or by weight ?
Cause poslaju main page, is shown as calculated by box dimention, but when i go in to poslaju > pos parcel, it was weight by KG.
munkeyflo
post Apr 27 2015, 12:50 PM

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QUOTE(bartbarb @ Apr 27 2015, 10:10 AM)
wanna ask, if i gonna deliver stuff frm KL to JB, should it be calculated by the box dimension, or by weight ?
Cause poslaju main page, is shown as calculated by box dimention, but when i go in to poslaju > pos parcel, it was weight by KG.
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It depends if your parcel is large or not. If your parcel's volumetric weight is more than the weight, then they will calculate the postage using volumetric weight (box dimension). Otherwise, it will go by how many KGs your parcel is.

It doesn't matter if you are posting it from KL to KL or KL to JB. It depends on the size of your parcel only.
bartbarb
post Apr 27 2015, 02:19 PM

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QUOTE(munkeyflo @ Apr 27 2015, 12:50 PM)
It depends if your parcel is large or not. If your parcel's volumetric weight is more than the weight, then they will calculate the postage using volumetric weight (box dimension). Otherwise, it will go by how many KGs your parcel is.

It doesn't matter if you are posting it from KL to KL or KL to JB. It depends on the size of your parcel only.
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so, that's mean i should a volumetric calculation myself first, then if the price is more expensive than the weight by KG.
Then they will use the volumetric weight cost, correct?

Thanks
munkeyflo
post Apr 27 2015, 02:33 PM

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QUOTE(bartbarb @ Apr 27 2015, 02:19 PM)
so, that's mean i should a volumetric calculation myself first, then if the price is more expensive than the weight by KG.
Then they will use the volumetric weight cost, correct?

Thanks
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Yes.
bartbarb
post Apr 27 2015, 03:20 PM

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QUOTE(munkeyflo @ Apr 27 2015, 02:33 PM)
Yes.
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ok, thanks alot munkeyflo
heavendevil
post Apr 29 2015, 10:21 AM

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I ordered something from the US and just received my local tracking which is CWxxxxxMY so is CW from Pos Malaysia?
icebryanchan
post Apr 30 2015, 01:53 AM

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guys, I am ordering from China and the local courier is Poslaju.

For usual case, the courier will pick up items from the custom and start updating the tracking status. But my tracking number is totally not found in the Poslaju system but only stops at the international courier system as below :

23-Apr-2015 22:20:00 Release from customer clearance Malaysia
23-Apr-2015 09:20:00 Waiting for customs clearance Malaysia
22-Apr-2015 18:20:00 Arrival Scan Malaysia
21-Apr-2015 21:20:00 In Transit to Destination MACAO
21-Apr-2015 21:20:00 Sorted to Destination GUANGZHOU
20-Apr-2015 18:10:00 Collection scan GUANGZHOU

My international courier says my item maybe lost already and they are ordering Poslaju to start their investigation.

My question is, how long will I wait until Poslaju finishes its "investigation"?
and what is the chance that lost items will be found?

If really the item is found and sent to me, and I find out the package is damaged or has missing items, do I have the right to claim from Poslaju?


Pengie
post May 9 2015, 05:18 PM

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Hi guys if I want to post pillow to someone...how do I post? since it can't fit into the RM9 prepaid thing...what should I do
ckeong89
post May 11 2015, 03:59 PM

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QUOTE(legendgod @ Apr 24 2015, 08:57 PM)
which post office open on Saturdays kl area?
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afaik, midvalley branch
Skyblue
post May 11 2015, 04:47 PM

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What happen to 1300300300 line? The phone line dead again?
ckeong89
post May 11 2015, 05:31 PM

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QUOTE(Skyblue @ May 11 2015, 04:47 PM)
What happen to 1300300300 line? The phone line dead again?
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yup. that hotline dead whole day dy. try from lunchtime until now also cant go thru
happyshirt
post May 13 2015, 05:01 PM

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Hi guys what can we do if Pos Laju refuses to deliver the item and for some mysterious reason decides to keep it? I had 1 item last round 7 reports and still won't deliver then i said nvm I go collect. When I went item out with Postman. And counter clerk jeling me I asked why i asked to keep i will collect they sent out?
In the end 13 days Cheras to Penang.

Now another package 8 May Cheras sent since 9 May sitting in delivery office. After same thing also. The one and only office in Penang is not convenient to swing by.

Is taking time off from work to collect and hope they have it at poslaju the only option?

Call 1.300 no point made 8 reports last round no use. PG office phone is NEVER answered.

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