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 Alienware Mothership V9, Ivy babies!!!

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slyyoung
post Dec 26 2011, 02:33 PM

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Hi guys, anyone know any KL shops that does alienware repairs? my m11x hinge is broken and lcd screen is not showing any images. Appreciate any help. Thanks a lot guys.
slyyoung
post Dec 27 2011, 01:51 PM

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QUOTE(MikeX @ Dec 26 2011, 09:14 PM)
slyyoung, try calling Dell Malaysia. They supposed to replace it for free despite warranty expired.

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Called Dell, my warranty has lapsed hence they will quote me a price. Still waiting for their feedback. Hopefully it wont cost a bomb. Anywhere else I can look at? Digital Mall or Lowyat perhaps?

Below are a few pics of my predicament icon_question.gif

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slyyoung
post Dec 29 2011, 08:36 PM

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Thanks magnor and mikex. No reply since the first email requesting for pics. Have just sent then another email asking about the status. Have also included the link that magnor posted, hope you don't mind me using it.

Have also subtlety told them if they don't revert to me ASAP, I will escalate it to the proper channels. Will keep you guys posted. Thanks again peeps!
slyyoung
post Jan 6 2012, 06:21 PM

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QUOTE(slyyoung @ Dec 29 2011, 08:36 PM)
Thanks magnor and mikex. No reply since the first email requesting for pics. Have just sent then another email asking about the status. Have also included the link that magnor posted, hope you don't mind me using it.

Have also subtlety told them if they don't revert to me ASAP, I will escalate it to the proper channels. Will keep you guys posted. Thanks again peeps!
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Just an update on my situation. They replaced the LCD for me without charge. One time offer. They also advised me to buy the warranty for a whopping RM1400!. Thanks a lot to magnor and mikex for the help guys. Truly appreciate it.

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