QUOTE(CallmeJJ @ Sep 27 2013, 01:02 AM)
Hi, Queen
I AM NOT VERY SATISFIED WITH YOUR SERVICE!!
1st. Estimate date always not accurate (i bought the item on 13/08/2013 and the estimate day also not accurate ,the day i received my item ( missing 3 items) have to wait another batch , so i waited for the 2ndbatch and the estimate date not accurate again
2nd. DID NOT reply EMAIL & SMS
3rd. Not responsible .....
Hi,
My apologies for your unsatisfied,
But kindly refer to the Terms & Conditions as the issues you facing its already stated within the Terms & Conditions first page
Terms & Conditions :-
-◆ Served for Serious Buyers only who can wait for the Goods Delivered.-◆ All calculation rate will be show as below.
-◆ All Final Price are included International shipping charges.
-◆ All price quoted are charges EXCLUDING local poslaju to your house. No other hidden charges.
-◆ SELF COLLECT/PICK UP only available in Cheras or KL area.
-◆ This pre-order will take around 15days [Without weekend and Public Holiday] to reach on your hands.
-◆ There might be unestimated delay in marine freight due to unforsee possibilities, however, I will update my thread to inform you all.-◆ We will send out the goods once we received the parcel from our China Supplier in 2 to 5 days.
-◆ Payment shall be made into my account within 3 days after confirmation.
-◆ We have the right to request extra surcharge from customer if the goods you bought contain electronic gadgets,branded stuffs, oversize, stuffs contain liquid, or DVD/VCD
-◆ Once you has place your orders according to the form, No Backout is allowed!
-◆ If you are dissatisfy your Goods, or Your seller miss sent/ wrong sent your items there is No Refundable, or exchanged.-◆ If item losses during delivery to Malaysia from China, we will not refund or take any responsibility on your parcel. But we will try our best to help you trace it back.-◆ We reserve the rights to cancel the order in the case of the item is out of stock. Full item price will be refunded.
-◆ We act as a middle party to help you to purchase from Taobao. We won't be held responsible for incorrect item/ incorrect color/ incorrect size/ incorrect quantity sent by taobao seller. We also do not provide inspection services, please order from a high rating seller. Besides, loss or damage of goods in the course of delivery from China to Malaysia & from us to you. Thats no refund for any above reasons. -◆ Especially for ACCESSORIES order, effectively in 01/06/2011, we will not take responsible for any missing item for accessories order as stated clearly that WE DO NOT PROVIDE ANY INSPECTION SERVICES FOR YOUR PARCEL POST BY TAOBAO SELLER. -◆ Again, if your order delay posting by the seller, and cant make it in time for the batch you joined, it will be postpone to the next batch arriving time. We held no responsibility for the delaying, please self collect your order with another ETA, or you yourself bear the postage cost.-◆ Guaranteed Money Back, once your goods is out of stocks.
-◆ Term & Condition is change without prior notices. Once you have made the order, it means that you have agreed with the term and conditions noted.