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You connected another TV using RCA (Yellow, Red, White) to your Byond box ? I assume you disconnected this, tested and problem still exist. If not, try and unplug all the RCA connections and check again. Just to make sure no short-circuit or interference from the RCA connections because of the "ah-hem" hand-made joins. If problem still exist, then definitely not caused by this. BUT... my advise, use RCA Coaxial Adapter lah... cheap cheap price per piece.
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Yea connected to another tv upstairs using the same B.yond box, tried unplug, and still the same
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View your Byond signal for a few minutes. Your signal level was 187 last night. Does the signal level go up and down a lot and very fast on a clear sunny day ? Example, from 140 to 190 level very rapidly even on clear skies. When signal drop too low, you will hear "beeping" sound from your TV. Many rapid beepings and yellow bar changes color means the signal is about to reach the lowest reception, SD channels may be okay but HD may be cut-off for short periods or completely. When loooong non-stop beep heard, all channels cut-off which is normal during heavy rain.
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The signal level always stay at around 180 to 187, and it didn't go up and down very fast, all was checked during sunny weather at daytime and no raining at night time, but what it did was both the signal level and signal quality will go on and off a few times, the yellow indicator bar will disappear, then come back, quite often.
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I can see from your photo that the installer did not change the cables. Why ? You don't want to change because of in-wall cables or difficult to change, or other reasons? If you did NOT know because the installer did not tell you, then the installer is BAD BAD because he/she can secretly sell it later since the cables are already provided by Astro. So if you knew, you will want to change it, eh ?
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Only the cable from the white colour is in-wall, the cable from yellow and red are given by installer.
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Did the installer change your old parabola dish with a new slightly bigger grey dish which is more suitable for HD reception?
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Yes, the big dark grey dish
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I don't think a technician came on the second time. I believe Astro usually only send installers who are usually private independent sub-contractors who may be from electrical/TV shops. They have limited training.
From your explanations, I can be sure of one thing... the 2 different installers who came two times to your home after you complained, are in my opinion one of the WORST installers... why RG6 cable not used and did he/she secretly kept it ? Why use 1MEASAT 3A(VH) on first install and then changed back to the correct 18MEASAT 3A(VH) on the second visit ? Not properly trained? Stupid or lazy? Tidak-apaaa attitude ?
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The first guy who came to install it I can say was private independent sub-contractor because he's just wearing normal clothes. The weird thing is, after I called to Astro to complain about the problem, they said will send somebody with Astro uniform to come and fix it, but then the second different guy that came to fix it was wearing normal clothes too. What made me angry was when this second guy went to adjust the dish (this time I watch how he work, I didn't watch the first guy installing the dish few days before that), the moment this second guy touch the dish, it was so loose! What kind of job have that first guy done??
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Was your HD TV bought recently or already more than 1 year old ?
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It's already around 3 or 4 years
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Have you used HDMI to your HD TV before upgrading to Byond ? Before using Byond HD, have you used any HDMI connection to HD TV for blu-ray or HD videos ? Before Byond, do you have blu-ray player connected to HD TV to play HD video. If all answer NO, "maybe" your HD TV got some problem with its HDMI input or internal chip. I am guessing so maybe you can call your TV seller to check.
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Yes, used to play PS3 with HDMI using that tv. No problem at all. Other than that, no blu-ray or other things.