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 SAMSUNG GALAXY NOTE™ | V3, RRP RM2299

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jasonhoch
post Nov 21 2011, 05:12 PM

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QUOTE(7giap @ Nov 18 2011, 12:00 AM)
yes i saw this,but i tested sep demo set , their screen is workin fine even whn charging, i unplug their power supply n plug into my note,the problem stil there
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I am facing the same problem. Is the manufacturing defect? Can claim warranty?
jasonhoch
post Nov 22 2011, 04:28 PM

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For those who facing touch screen issue when plugged in AC adapter, Samsung service center has confirmed that it is the LCD screen problem. They will replace the LCD screen but not one to one exchange. sad.gif
jasonhoch
post Nov 22 2011, 04:33 PM

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QUOTE(sai86 @ Nov 22 2011, 04:31 PM)
wut shocking.gif how bad is this 1? screen not responsive when plug in ac adapter?
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Yes. The touch screen is not responsive at the bottom area when ac adapter is plugged in.

I am one of the lucky guys who got this issue. I bought from digi at the second day of launching. sad.gif
jasonhoch
post Nov 22 2011, 05:47 PM

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QUOTE(Lanujang @ Nov 22 2011, 04:39 PM)
thanks for the info. how long will they take to replce the screen?
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the samsung service center does not have the galaxy note lcd screen spare part.

but, they will call me up within these few days and they said it will be replaced within 3 hours.


Added on November 22, 2011, 5:49 pm
QUOTE(sai86 @ Nov 22 2011, 05:00 PM)
Keep us update how long it takes u to get the replacement. n hope they do replace the same godness lcd screen hmm.gif
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sure will update the status here. smile.gif

This post has been edited by jasonhoch: Nov 22 2011, 05:49 PM
jasonhoch
post Nov 23 2011, 09:20 AM

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QUOTE(Baronic @ Nov 22 2011, 06:53 PM)
iphone has this issue too. from my experience not so much screen problem but charger problem. if u use a non ori adapter your iphone 4 screen can become crazy and unresponsive when charging. only ori charger works, likely to do with the quality of the adapter.

try borrow your friend's adapter?
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thank you for advice.

But i dont think it was the adapter issue because as i link the usb cable with my laptop, the touch screen still not responsive at the bottom area.
jasonhoch
post Nov 23 2011, 09:22 AM

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QUOTE(kevinboey86 @ Nov 22 2011, 10:58 PM)
btw just got my note today from digi at digital mall........my charger facing this gas leaking sound......send it back to samsung for warranty?
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I have this problem also.

Try to charge sgn with ac adapter and touch the bottom area of the screen, is it responsive?

Mine is not responsive during ac adapter charging and i had sent back to samsung for warranty.

They said it was the lcd touch screen defect and are willing to replace it for me. but currently they dont have spare part for that. they will call me within these couple of days.


Added on November 23, 2011, 9:23 am
QUOTE(heavenhell @ Nov 22 2011, 11:08 PM)
i think is normal ?  I duno cause mine also got some minor gas leaking sound , but i just ignore it lol
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I have this problem also.

Try to charge sgn with ac adapter and touch the bottom area of the screen, is it responsive?

Mine is not responsive during ac adapter charging and i had sent back to samsung for warranty.

They said it was the lcd touch screen defect and are willing to replace it for me. but currently they dont have spare part for that. they will call me within these couple of days.

This post has been edited by jasonhoch: Nov 23 2011, 09:23 AM

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