oh shit.... is it the abdomen part missing?

You just got a battle damaged Prime. Not sure if Kaiyodo provides replacement parts like what I heard GSC does for Figma. XL generally is pretty strict with that policy, unless the branch manager recognize you as a regular customer.

actually XL had a point also ... if you bought it MISB, then open there in shop.. checking all ok, then return home only found something wrong .. not all fault should be on them  ..

it maybe a careless handling? perhaps you lost it when open the box, the part flew out ?

it's not like XL made/produced the item; it was imported .. they had no control .. if they or you found it has missing part while checking, they may exchange with new 1 ..

but you returned home to only realized it .. and XL with benefits of a doubt ..

means XL have zero QC.


> XL buys stuffs
> no check on quality i.e. self-QC
> just bank on the fact it's MISB
> Resell it to customer
> Got problem? Not XL's fault


So better check in front of them before u buy.

sorry to hear of your sad encountered. i also bought revoltech prime from XL last Saturday and did a quick checking only that time. I immediately open up my box and check on the QC after saw your problem and luckily mine is ok 

I dunno, coz when I was a regular at XL BTS previously the service was great and the guy always ask me to check on the items in front of him. And once I encountered the same situation(because it's the only time I didn't check in store), went to change it the next day, he reiterated the policy, but changed it anyway. Though I stop going to XL because I started ordering online  Maybe different people managing the store already.

Time Machine would actually do the same thing, (once you walk out of the store, no change/refund) though I never had any problems with 'em yet, caused lesson learned from XL above, I now always request to open up and check before I leave

Yes!!! You are having same problem with me!! I bought a figure from them and the figure that I bought from them is missing the left hand while it have duplicate right hand. I went back for returning the product, and this is what he told me:

XL Shop: Bro, why you didn't check properly during the transaction.
Me: You think I am a god that can detect the fraud in a few look? If you are the buyer, and I threat you like this what do you feel?
XL Shop: .....

I never plan to return to that shop anymore.

P/S: He did exchange for me and I found out something. They just seal back the package and resell it at Time Square branch. 

well done bro! some touch ups, maybe some weathering then it'll be awsm!!

the armors and shield really needs weathering. prolly no need battle damage la, but maybe dust/dirt is nice liao :

yup, weathering like battle damage on the shield. Can refer on Neca ver. Their god of war also got nice weathering.

imagine collecting all the girls...

and this one i think the dull color is quite suitable: