Hi, my last friday trip from KL to Alor Star check-in 1 luggage for 4 of us (me, wife + 2 kids stuff), but I didnt get my luggage at Alor Star airport when arrived. I made a report for not receiving my luggage, then in the evening I checked with AA again, they said they found my luggage, it was sent to Penang instead of Alor Star. So they arranged the next flight to send it to Alor Star, which arrived at 9:40pm on the same day.

My question is, can I claim from AA for the delay of my luggage coz I have spent about RM200+ for buying diapers, milk powder, undergarment, clothes for change coz we arrived Alor Star at 8:10am but our luggage arrived at 9:40pm, more than 13 hours delay. But we didn't buy traveling insurance, can we claim? How to claim? Thanks.

This post has been edited by mars1069: Apr 17 2012, 12:07 PM

OK. I will write to them to try my luck, thanks.