Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

 Air Asia (亚洲航空) V3, World's Best Low-Cost Airline

views
     
SUSOptiplex330
post Nov 12 2011, 11:32 AM

10k Club
********
Senior Member
12,696 posts

Joined: Aug 2008
QUOTE(deodorant @ Nov 11 2011, 04:53 PM)
Reposta in V3 since nobody answered in V2

Question to you guys about AA transfers.

If you go AA website, you can now buy "transfer" tickets. For example I can key in Origin Singapore, Destination Paris, and I can have the option to buy the SG --> KL and KL --> Paris together. You know ... like every other airline in the world.

Question though, is this any different from buying the two legs separately? As in, will they transfer my bags in KL automatically to the KL --> Paris leg? Or will I still have to check out, take bags, etc etc in KL anyways?

Also, if the first leg delayed and cause me to miss second leg, will AA still tell me we are point to point carrier so gtfo?
*
Quite useless. For example, from Kuching to overseas, 99% of route offered are direct flight to LCCT or Johore etc. In other word, almost all are one stop flight anyway.
SUSOptiplex330
post Nov 13 2011, 07:10 AM

10k Club
********
Senior Member
12,696 posts

Joined: Aug 2008
QUOTE(spiderwick @ Nov 12 2011, 10:43 PM)
hey guys, posted earlier in V2 but din hear anything.

may i check with u all on airasia insurance, what does it cover actually? hospitalization included if we need admission in overseas? flight delays and cancellation i supposed it does cover? how about missing baggage?

many thanks! 

any differences with other travel insurance? any recommendations? thanks guys!
*
I wanted to know also.

Take for example you took a holiday in Vietnam for 7 days.

With normal insurance, I know it covers the flight delay, lost luggage etc PLUS all the 7 days touring Vietnam (accident, lost of life, medical etc etc).

But with AA insurance, does it only cover the flight but not the 7 days touring Vietnam?

SUSOptiplex330
post Nov 13 2011, 02:08 PM

10k Club
********
Senior Member
12,696 posts

Joined: Aug 2008
QUOTE(Shazzac @ Nov 13 2011, 10:00 AM)
Please use the search box available in AA website yea.

http://www.airasia.com/my/en/flightinfo/ai...scriptions.html
*
Not so simple.

Your outward flight with AA is under one reference number but homeward bound different reference number, a very common occurrence. It may not be covered. With normal travel insurance, you are.



SUSOptiplex330
post Nov 14 2011, 02:09 PM

10k Club
********
Senior Member
12,696 posts

Joined: Aug 2008
QUOTE(Human Nature @ Nov 14 2011, 01:43 PM)
Nowadays I use the travel insurance provided by credit cards instead.
*
Some CC have travel insurance and some don't and it's only for the flight itself, not tours. And their condition are more stringent (for example, flight cancellation not covered if it caused delay in final arrival).


Added on November 14, 2011, 2:11 pm
QUOTE(gary8 @ Nov 14 2011, 01:54 PM)
Normally i also dun buy travel insurance too but next month going to HK on a longer trip lasting 11 days.... so a bit itchy to buy insurance.
I'm not very familiar with AA insurance, but from my understanding is that its worth taking insurance for Return Cover policy because it includes Accidental & Sickness Medical Reimbursement... i.e: hospitalization.... One-Way Cover dun hv this feature.
Is my understanding correct? i just briefly read their website.
*
This is my understanding as well. And if you made separate outward and inward booking, I don't think they are covered also. For example, if you outward flight reference is ABC123 and inward is CDE123, they are not covered under Return Cover.



This post has been edited by Optiplex330: Nov 14 2011, 02:11 PM
SUSOptiplex330
post Nov 14 2011, 04:14 PM

10k Club
********
Senior Member
12,696 posts

Joined: Aug 2008
QUOTE(Shazzac @ Nov 13 2011, 10:00 AM)
Please use the search box available in AA website yea.

http://www.airasia.com/my/en/flightinfo/ai...scriptions.html
*
Have you gone thro that link? It does not have the answer to the scenario I described, hence my asking.


Added on November 14, 2011, 4:16 pm
QUOTE(estcin @ Nov 14 2011, 04:03 PM)
I flew to Melbourne with AA. Then took domestic flight Virgin to Gold Coast. And then return to KL from Gold Coast with AA. The AA insurance did not cover my medical there because it is not a return flight from Melbourne.
*
This is one of the precise reason why I reckon it's better to get a proper travel insurance from elsewhere.


This post has been edited by Optiplex330: Nov 14 2011, 04:16 PM
SUSOptiplex330
post Nov 14 2011, 05:26 PM

10k Club
********
Senior Member
12,696 posts

Joined: Aug 2008
QUOTE(stimix @ Nov 14 2011, 05:21 PM)
So conclusion is..AA inurance really lousy. Should buy et insurance or dun buy at all haha
*
There are several outside travel insurance like AXA, MSIG, Chartis etc. Anyone got any 1st hand experience with their claim? I mentioned 'claim' because until you made a claim, you will know how good or bad they are.



SUSOptiplex330
post Nov 15 2011, 07:13 AM

10k Club
********
Senior Member
12,696 posts

Joined: Aug 2008
QUOTE(donchaka @ Nov 14 2011, 11:35 PM)
some questions regarding self check-in;

1) if i use web check-in but i don't have printer then i can get it in barcode and print at airport right? where should i proceed to print my boarding pass in LCCT?

ok, i thought it's free if i print my boarding pass at airport
but then i read this,
so, it's free or not?  rclxub.gif

2) i used kiosk check-in before. my question is, if the kiosk is down and i have to use counter check-in, will they charge extra fee on me? i met this situation before but that time they haven't implement the counter check-in fee rule.

thanks in advance  smile.gif
*
There are 3 types of self check in and they don't work exactly the same.

1. Web Check In.
You must have access to your own printer to print the boarding pass. It does not give you any 2D bar code. You can also opt to have the boarding pass send to either your email or SMS (this SMS merely give you a web link that will show you your boarding pass). Either way, you MUST have your own printer to utilize this option.

2. Mobile Check In
You will be given a 2 D bar code to your Smartphone. Use this 2D bar code, walk to a printing kiosk at airport and print your boarding pass.

3. Kiosk
At airport. You do your own check in and it immediately print out your boarding pass.


Added on November 15, 2011, 8:45 am
QUOTE(SpyMalaysia @ Nov 14 2011, 11:59 PM)
Just joined on v2 & v3 start already!

Hey you guys, just a word of warning about AirAsia policy of purchasing tickets at different times for the same flight, do not share a bag even with your wife, it is their policy to charge you for the extra weight.

Here is a brief of my story that I believe bordered on discrimination against disabled passengers, (I broke my kneecap after purchasing tickets).

My original plans were for me to travel alone but I acted upon AirAsia's advice to book an extra ticket for my wife and subsequently got penalised for it. Apparantly I am not allowed to share a bag with my wife if we did not purchase the tickets at the same time. So here I was on crutches listening to check-in staff saying I must pay for the extra weight or not be allowed on the flight. They seriously thought that I should have burdened my wife with 2 bags when I am temporarily disabled & cannot help her carry them. They could not accept this was an exceptional circumstance & show some common sense by allowing the combined weight for our baggage. An unbelievably inflexible attitude!

I would like to add that this did not happen in Malaysia, but we both travelled from Penang to KL & then onto Stansted & received fantastic customer service from AirAsia staff, and no, we did not have to pay extra for our shared baggage in Malaysia, this only happened on the return leg to KL.

Full story on my Air Asia complaint and poor customer service
*
Are you talking about 2 hand luggage or check in luggage?

If it was check in luggage, then they will not allow the weight to be combined because it's 2 different booking.

If it was hand luggage, then they are inhuman because there are 2 of you so of course your wife can also carry yours for you.


This post has been edited by Optiplex330: Nov 15 2011, 08:45 AM
SUSOptiplex330
post Nov 16 2011, 07:15 AM

10k Club
********
Senior Member
12,696 posts

Joined: Aug 2008
QUOTE(donchaka @ Nov 16 2011, 03:21 AM)
Thanks for your info, but I still have questions  biggrin.gif
*
AFAIK, only checking by Mobile Check In will you be given this bar code as shown here. By email but I think they also send by MMS via SMS. The SMS part I am not sure. None given for Web Check In.

http://mobile.airasia.com/airasia/checkInB...NAhQplMMIIW4q4J

This post has been edited by Optiplex330: Nov 16 2011, 07:20 AM

Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0597sec    0.30    7 queries    GZIP Disabled
Time is now: 3rd December 2025 - 11:12 AM