No refund except the airport tax. The refund period start after you email them and they confirmed processing your refund and it will take 3 week to1mth. My last 2 refund within this period.

Anyway..just a different of few hours also want to cancel? Last time, mine even worse. I booked the departure date & my arrival wth 2 mths gap!!!..no choice but to cancel!!

Hi, I am having some problem here. When I reached the payment part, I have chosen "Direct Debit". However, the website was down and I have the itinerary but it's stated "Need payment". What should I do now?