My Rm6k Leather Sofa, is it normal, quality, workmanship and comfort
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 Dec 8 2015, 03:26 PM
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#1
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2,699 posts Joined: Sep 2015 
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QUOTE(luvimp @ May 14 2015, 03:20 PM) Anyone bought sofa from Deep Living before? If you haven't buy anything from Deep Living, perhaps you may refer to this: https://forum.lowyat.net/topic/2758353/+120 |
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Dec 8 2015, 03:47 PM
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#2
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Senior Member
2,699 posts Joined: Sep 2015
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QUOTE(DigitalTech @ Jun 16 2015, 04:38 PM) I also bought a Rozel leather sofa recliner in 2011 for RM6k. The leather quality is so thin and easily scratch. The leather started to peel out after few months. Almost the same experience as what other customers had from VONZA.. we should boycott Rozel & Vonza! Complaint to Rozel and they accuse us for bad usage and they are very rude customer service. I made a complaint to NCCC and almost lodge a official complaint to the consumer tribunal. After receiving warning from NCCC, they agreed to rewrap the entire sofa. But overall the leather quality of Rozel is super poor, but they are charging premium price. I would never go back to Rozel for sure. beebo101 - I would suggest you lodge a complaint to NCCC. http://www.nccc.org.my/v2/  This post has been edited by MonGJiHyo: Dec 8 2015, 03:47 PM |
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