Hey guys, do I need to wait for the order number or for a representative to call me to immediately set an appoinment date? I didn't get confirmation letter like what a few forumers here mentioned. Btw, I applied using their online portal. Need input here.

alright just called them up and requested for the confirmation slip. tried to bring my appointment forward but the TM girl said KL area got about 3 weeks waiting time. So I stick to my previous appointment date. Thank guys.

Put me on the list for VIP 5! My installer said I cant change the WIFI password for the default router. I dont think this is 100% true. So can I changed the wireless SSID and password?

Damn it, my Unifi just installed less than 24 hours, the BTU started showing red light at the optical indicator. What a downer.

In my case the red light at optical indicator was caused by poor installation from the TM sub-contractor. The technician which rectified my problem said the finishing on the ends of the fiber should be slightly curve instead of a straight line which my installer did. Throughout my chat with TM technician, they said these installers hastily install everything just to complete the order, but when there is any problem TM technicians will have to clean up the mess.

Same here, I encountered the same problem as you. I sent TM a complaint about the matter, but they did not get back to me.