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Unifi Official TM UniFi High Speed Broadband Thread V13, FREE Installation & 1-month subscription
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cloud2000
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Dec 7 2011, 12:14 AM
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New Member
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I just realise I am being charged for the STB replacement for RM450 when I receive my bill. When I check their website only I realise, customer is going to bear for the cost and "on site replacement" which is another RM50. Can I just return the STB unit and refund the RM450? Anyone experienced this before?
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cloud2000
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Dec 7 2011, 05:38 PM
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New Member
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QUOTE(IwanAGP @ Dec 7 2011, 12:41 AM) What you did to ur STB???  Yours after warranty d? 1 year warranty for those devices. http://www.unifi.my/unifi/index.php?option...2010&Itemid=194i did not do anything..  i report i cannot watch tv (application error), and they came over, change the stb, then now they charge me... yeah over 1 year warranty...
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cloud2000
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Dec 7 2011, 05:50 PM
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New Member
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QUOTE(rattan @ Dec 7 2011, 05:42 PM) yes the STB is ruined that shows.. TM only give 1 year warranty on all the equipment. After 1 year all charge. Anyone need a spare or replace STB for IPTV let me know.. I have 1 not using.. PM me for anything. What i frustrated is they didnt inform me i need to pay when they install a new one... anything i can do???? I didnt even agree to change it....
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cloud2000
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Dec 7 2011, 06:21 PM
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New Member
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QUOTE(izzat80 @ Dec 7 2011, 06:17 PM) its engineered to fail? those cheap hardware WHY THEY always fail JUST after the warranty? like the HD my friend got.. FAIL before 1 month of warranty expire! haha this time they didn calculate accurately evil greedy corporations Is there anything I can do??? Anyone experience this before??? Huhuhu... RM500 down the drain.. wtf
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