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Unifi Official TM UniFi High Speed Broadband Thread V13, FREE Installation & 1-month subscription

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Edison83
post Nov 16 2011, 05:06 PM

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I just have my unifi line setup this morning, everything fine
but the phone, every time i try to call i get "busy"tone, I even try to call my handphone and others, all busy tone

I didnt test out the phone when the TM tech was here though. Need time for my line to activate? or do i miss some setting on the phone?
Edison83
post Nov 16 2011, 05:45 PM

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I just realise that voip light did not light up on the VDSL modem.
[EDIT] only light up when i press the phone icon...


This post has been edited by Edison83: Nov 16 2011, 05:57 PM
Edison83
post Nov 16 2011, 06:44 PM

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QUOTE(kkm @ Nov 16 2011, 06:28 PM)
Actually, for all to note, the Unifi website states very clearly the Unifi installer MUST test all the triple-play services during installation. That means internet, telephone and IPTV must all be working before he can leave. That's also why they insist you must have a TV set around for installation.
*
test all except phone, coz last minute not enough power plug
when i see all in working order, so i thought the phone should be in working order as well

Just call unifi help centre, she also feel weird
everything seems like in working order, the tone when u lift up the phone, the light on voip1
the phone arent important, just that feel that my family may use it in emergency

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