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Unifi Official TM UniFi High Speed Broadband Thread V13, FREE Installation & 1-month subscription

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wongsf
post Dec 19 2011, 03:30 PM

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I have installed Unifi on 15 Dec 2011, everything works fine until today.
D-Link215 router, can connect to PC, laptop, samsung tab, and SE xperia mini pro. But today I can connect using my SE xperia mini pro. I can connect to my Yes router, but not unifi router.
rattan
post Dec 19 2011, 03:33 PM

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QUOTE(wongsf @ Dec 19 2011, 03:30 PM)
I have installed Unifi on 15 Dec 2011, everything works fine until today.
D-Link215 router, can connect to PC, laptop, samsung tab, and SE xperia mini pro.  But today I can connect using my SE xperia mini pro.  I can connect to my Yes router, but not unifi router.
*
Try changing the wireless channel by logging into the wireless router.
SnoWFisH
post Dec 19 2011, 03:36 PM

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QUOTE(IwanAGP @ Dec 19 2011, 03:04 PM)
It isn't too hard either  doh.gif
Step by step guide is already provided. Follow closely and you're good to go.

Anyway, why don't you answer my question first. That is, to find out your hardware revision. It's something you no need to get your hands dirty to look for in on your computer. It's just right on the router. The appearance and the label. The thing is that. If your N12 is the old one, it can't even be used with the provided firmware (for use with UniFi and IPTV) and that means you can never replace it with the provided router.

Those channels you mentioned, license for malaysia is held by Astro. Unless TM does something with Astro, else it's impossible for IPTV to have those channels.
Seeing your configuration, I suggest you to place your BTU, STB and the very FIRST ROUTER(either dir615 or tm RND) at the location where your TV is. Since the phone is wireless, I think you won't mind it to be place differently. When your BTU is installed there, ROUTER after BTU and STB after ROUTER. From there, your router still has 3 LAN Port for Internet while LAN Port 4 is solely for IPTV. Your HTPC and PS3 takes up 2 of the remaining LAN Ports and the 3rd remaining LAN Port, connect to your Wall Socket(Your lan port on the wall) and the other end connect to your switch. It would work. Disable DHCP in your switch and you're good to go.
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The problem is, the telephone port is on the other side of the wall (Non-TV side of the wall). There is no way, that dragging a long telephone cable to the TV-wall (which I am trying to avoid). Therefore I am unable to place the BTU on the TV-side of the wall cry.gif

Anyway thanks for your feedback, really appreciate it. I am still brainstorming for a solution...2 weeks before the unifi installer going to come...

This post has been edited by SnoWFisH: Dec 19 2011, 03:36 PM
debbierowe
post Dec 19 2011, 03:58 PM

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QUOTE(IwanAGP @ Dec 19 2011, 03:04 PM)
It isn't too hard either  doh.gif
Step by step guide is already provided. Follow closely and you're good to go.

Anyway, why don't you answer my question first. That is, to find out your hardware revision. It's something you no need to get your hands dirty to look for in on your computer. It's just right on the router. The appearance and the label. The thing is that. If your N12 is the old one, it can't even be used with the provided firmware (for use with UniFi and IPTV) and that means you can never replace it with the provided router.

Those channels you mentioned, license for malaysia is held by Astro. Unless TM does something with Astro, else it's impossible for IPTV to have those channels.

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u mean if my version is N12 then i cant use the Asus router? then have to use something else, i.e. TP link as such? ok later i check... i now outside...

hm.. those channels, i bet they want money also, if TM get license from them? wishful thinking, how can astro monopoly, we want competition!!! lol, and astro = raining no hope, many times, watch till kanjeong part, rain, no signal -FFFUUUFFFFF
IwanAGP
post Dec 19 2011, 04:07 PM

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QUOTE(SnoWFisH @ Dec 19 2011, 03:36 PM)
The problem is, the telephone port is on the other side of the wall (Non-TV side of the wall). There is no way, that dragging a long telephone cable to the TV-wall (which I am trying to avoid). Therefore I am unable to place the BTU on the TV-side of the wall  cry.gif

Anyway thanks for your feedback, really appreciate it. I am still brainstorming for a solution...2 weeks before the unifi installer going to come...
*
So I think you're on VDSL instead of FTTH. Hmm... Why don't you try to look up if you can find any way to wire RJ-11 to RJ-45. I think it's possible if it's done right. Then you can make use of the LAN Cable you already installed to "extend" your phone line to the TV side. The switch wise, replace it with a wireless router or use homeplug to link the router and switch.

QUOTE(debbierowe @ Dec 19 2011, 03:58 PM)
u mean if my version is N12 then i cant use the Asus router? then have to use something else, i.e. TP link as such? ok later i check... i now outside...

hm.. those channels, i bet they want money also, if TM get license from them? wishful thinking, how can astro monopoly, we want competition!!! lol, and astro = raining no hope, many times, watch till kanjeong part, rain, no signal -FFFUUUFFFFF
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N12 got two revision (like books... Same book same name they come out with Edition 1, 2, 3, ... ... with a minor to major change in the content).
The guide provided by KLSEET is only legit for N12-B1 (refer my post before this to identify the hardware version). Only hardware version B1 will work to replace the router completely. Anyway, you can still use the N12 if it is not B1 but this time, you need the TM given router as a "Bridge" for your N12 router.
soonwai
post Dec 19 2011, 04:11 PM


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QUOTE(SnoWFisH @ Dec 19 2011, 02:19 PM)
I got a question to regarding Unifi networking system now. Can you use the IPTV port for internet later? Currently my network for my house is like the attached

» Click to show Spoiler - click again to hide... «


I am currently using streamyx, which is actually the all in one wireless Modem/router/switch. The switch connects to the NAS and printer directly which are near the each other, and further connects to the HTPC at the TV Hall via a pair of LAN Ports (which I installed during renovation of the house, so the ports are in the wall).

I understand that the STB of unifi have to use the IPTV port of the switch. Problem is that port at the TV hall now has to be shared by both the HTPC and IPTV. I don't mind getting another switch at the TV Hall, but is it possible to do so?

Homeplug doesnt work as the power ports are no different phase, I tried before and they will not pair up.
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I'm afraid you'll need two network points where your TV is, one for internet and one for the IPTV. I made the same mistake when I was renovating my house that is I only have one network point where the TV is. Luckily for me, Homeplugs are working.

If you really want the IPTV then one solution is to put everything other than the BTU in the living room and use the only LAN port you have to connect the BTU to the RG. It'll be messy for the living room.

One other option is to use a wireless bridge for the IPTV port but might not be fast or stable enough.

My setup is like this:

Ethernet switch - 2nd Floor
|
Airport Extreme, RG, BTU - 1st Floor
|
Ethernet Switch, IPTV (via Homeplug to RG) - Ground Floor


This post has been edited by soonwai: Dec 19 2011, 04:20 PM
SnoWFisH
post Dec 19 2011, 04:23 PM

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QUOTE(soonwai @ Dec 19 2011, 04:11 PM)
I'm afraid you'll need two network points where your TV is, one for internet and one for the IPTV. I made the same mistake when I was renovating my house that is I only have one network point where the TV is. Luckily for me, Homeplugs are working.

If you really want the IPTV then one solution is to put everything other than the BTU in the living room and use the only LAN port you have to connect the BTU to the RG. It'll be messy for the living room.

One other option is to use a wireless bridge for the IPTV port but might not be fast or stable enough.

My setup is like this:

Ethernet switch - 2nd Floor
|
Airport Extreme, RG, BTU - 1st Floor
|
Ethernet Switch, IPTV (via Homeplug to RG) - Ground Floor
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Yeah I forgot to mention that I'm on VDSL2, since im in a condo.

Homeplug are out because they are not on the same phase.

I guess the only option left is wireless? Is it better for me to bridge the IPTV or the internet port? From the looks of it, bridging the internet port might be better?

What I was thinking is whether i can somehow transmit both the VLAN 500 & 600 traffic via the wall port, so that I can do the VLAN 500 and 600 switching on the TV side.

Anyway, anyone figured out what the USB port on the STB is used for?

This post has been edited by SnoWFisH: Dec 19 2011, 04:29 PM
kimyee73
post Dec 19 2011, 04:32 PM

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QUOTE(debbierowe @ Dec 19 2011, 02:23 PM)
very big padlock? wat if they cant find the key? break the lock?

hope u resolve the issue soon

by the way, try call the 1300 number, and lodge a report on this case, this way they will have to work on your report until it is resolve, atleast u can have something to track , there'll be a report number after u file the complain
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The padlock is in a hidden position and only way to get to it is by cutting cutting the metal plate with blowtorch before can cut the padlock. The manhole cover design is really solid. According to TM, this is the first time they encountered locked manhole in my taman and they are not going to break it without authorization. I called up unifi CS today and was told to wait for a call to reschedule. They did not open any ticket. I'm still waiting hopefully sad.gif
soonwai
post Dec 19 2011, 04:43 PM


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QUOTE(SnoWFisH @ Dec 19 2011, 04:23 PM)
Yeah I forgot to mention that I'm on VDSL2, since im in a condo.

Homeplug are out because they are not on the same phase.

I guess the only option left is wireless? Is it better for me to bridge the IPTV or the internet port? From the looks of it, bridging the internet port might be better?
*
Personally I would bridge the IPTV as that's not so important to me. I'd prefer max stability and performance for the internet. Wireless-N bridge should be sufficient speed for either but latency will increase. Anyway you can always switch back and forth and see. What speed will your Unifi be?

Is your TV wall the same wall as the telephone jack wall? If it is, how about drilling a small hole and putting an ethernet cable through it.
kimyee73
post Dec 19 2011, 04:45 PM

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QUOTE(SnoWFisH @ Dec 19 2011, 04:23 PM)
Yeah I forgot to mention that I'm on VDSL2, since im in a condo.

Homeplug are out because they are not on the same phase.

I guess the only option left is wireless? Is it better for me to bridge the IPTV or the internet port? From the looks of it, bridging the internet port might be better?

What I was thinking is whether i can somehow transmit both the VLAN 500 & 600 traffic via the wall port, so that I can do the VLAN 500 and 600 switching on the TV side.

Anyway, anyone figured out what the USB port on the STB is used for?
*
Are you able to switch the phone port to the other side of the wall by drilling thru the wall at the phone location and create a new phone port on the other side of the wall? If you able to do that, will solve your problem.
SnoWFisH
post Dec 19 2011, 04:50 PM

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QUOTE(soonwai @ Dec 19 2011, 04:43 PM)
Personally I would bridge the IPTV as that's not so important to me. I'd prefer max stability and performance for the internet. Wireless-N bridge should be sufficient speed for either but latency will increase. Anyway you can always switch back and forth and see. What speed will your Unifi be?

Is your TV wall the same wall as the telephone jack wall? If it is, how about drilling a small hole and putting an ethernet cable through it.
*
QUOTE(kimyee73 @ Dec 19 2011, 04:45 PM)
Are you able to switch the phone port to the other side of the wall by drilling thru the wall at the phone location and create a new phone port on the other side of the wall? If you able to do that, will solve your problem.
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Nope the phone jack is not on the same wall as the TV. I just finished renovating my house and painted less than 1 year...if possible i don't want to drill sommore sweat.gif .

my package is VIP5.

Hmmm another though...are our STB DLNA/media server capable?

This post has been edited by SnoWFisH: Dec 19 2011, 04:51 PM
soonwai
post Dec 19 2011, 05:34 PM


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QUOTE(SnoWFisH @ Dec 19 2011, 04:50 PM)
Nope the phone jack is not on the same wall as the TV. I just finished renovating my house and painted less than 1 year...if possible i don't want to drill sommore  sweat.gif .

my package is VIP5.

Hmmm another though...are our STB DLNA/media server capable?
*
I think wifi bridge seems to be the only choice.

Here's a crazy idea. I've always asked myself this. As you probably know, Ethernet cables have 8 pairs of wires of which only 4 pairs are used for a network point. Is it possible to use the unused wires for a 2nd network point? I know they do this for telephones but is it possible for Ethernet? Or will the interference be too much?
SnoWFisH
post Dec 19 2011, 05:47 PM

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QUOTE(soonwai @ Dec 19 2011, 05:34 PM)
I think wifi bridge seems to be the only choice.

Here's a crazy idea. I've always asked myself this. As you probably know, Ethernet cables have 8 pairs of wires of which only 4 pairs are used for a network point. Is it possible to use the unused wires for a 2nd network point? I know they do this for telephones but is it possible for Ethernet? Or will the interference be too much?
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Not very possible for my case as my network port is Gigabit ethernet,unless i wan downgrade my ports to megabit ethernet...

I can probably give it a try with normal ethernet cable and see....then maybe i can make some sort of a customzied patch panel....thanks for the idea! thumbup.gif

Cross talk should be minimal as majority of the cable are still twisted, and essentially the signal is still ethernet signals....

I'm going to have hell trying to squueze 4 wires instead of the usual 8... shocking.gif
Now where is my network crimper...

I'll let you all know once I try it... laugh.gif

This post has been edited by SnoWFisH: Dec 19 2011, 05:56 PM
soonwai
post Dec 19 2011, 06:54 PM


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QUOTE(SnoWFisH @ Dec 19 2011, 05:47 PM)
Not very possible for my case as my network port is Gigabit ethernet,unless i wan downgrade my ports to megabit ethernet...

I can probably give it a try with normal ethernet cable and see....then maybe i can make some sort of a customzied patch panel....thanks for the idea! thumbup.gif

Cross talk should be minimal as majority of the cable are still twisted, and essentially the signal is still ethernet signals....

I'm going to have hell trying to squueze 4 wires instead of the usual 8...  shocking.gif
Now where is my network crimper...

I'll let you all know once I try it...  laugh.gif
*
I've always wanted to try that as I've got essentially the same prob as you but since Homeplugs worked for me. I've been putting it off. Let us know if it's possible without too much of degradation. I would love to get rid of the Homeplugs that I have now.
Dark Lord
post Dec 19 2011, 07:00 PM

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do i need to wait for one week b4 i can change the password in myunifi ?
1282009
post Dec 19 2011, 08:39 PM

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I just subscribed to Unifi at TM & only saw this thread today. I didn't get the free 1 month subscription & I need to pay 1 month subscription in advance (RM149x2) & still need to pay the following month. So the 1 month is something like deposit (they call it advance payment) .. Sigh! doh.gif Am I got conned?? sad.gif



This post has been edited by 1282009: Dec 19 2011, 08:40 PM
IwanAGP
post Dec 19 2011, 08:50 PM

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QUOTE(1282009 @ Dec 19 2011, 08:39 PM)
I just subscribed to Unifi at TM & only saw this thread today. I didn't get the free 1 month subscription & I need to pay 1 month subscription in advance (RM149x2) & still need to pay the following month. So the 1 month is something like deposit (they call it advance payment) .. Sigh!  doh.gif  Am I got conned?? sad.gif
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Not deposit. It's advance payment. For the really first month which your unifi is installed, they prorate the month and charge you full in advance for second month. You didn't get conned. You just don't do enough homework before subscribing. Anyway, I'm also paying full, installation, no one month free too but I can't let myself cancel it and wait for rescheduling. I opted to pay more and is shared among 8 so... Not a very big amount too.
soonwai
post Dec 19 2011, 09:08 PM


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QUOTE(1282009 @ Dec 19 2011, 08:39 PM)
I just subscribed to Unifi at TM & only saw this thread today. I didn't get the free 1 month subscription & I need to pay 1 month subscription in advance (RM149x2) & still need to pay the following month. So the 1 month is something like deposit (they call it advance payment) .. Sigh!  doh.gif  Am I got conned?? sad.gif
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I think someone already answered your question. I just want to note another advantage of applying online and that is you can take all the time you need to choose your new telephone number.

May I ask if you applied at TM or an agent? and how soon was the installation date?
caesarx
post Dec 19 2011, 09:42 PM

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dam, i think my TMRND router spoiled, just 3 days after installation.
symptom : WAN no light, WLAN sometime got light sometime no light after restart, use cable to connect to LAN1 result unidentified network, unable to login router, press reset button>10 sec also no respond





1282009
post Dec 19 2011, 10:56 PM

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QUOTE(IwanAGP @ Dec 19 2011, 08:50 PM)
Not deposit. It's advance payment. For the really first month which your unifi is installed, they prorate the month and charge you full in advance for second month. You didn't get conned. You just don't do enough homework before subscribing. Anyway, I'm also paying full, installation, no one month free too but I can't let myself cancel it and wait for rescheduling. I opted to pay more and is shared among 8 so... Not a very big amount too.
*
Oops, u are right. I read the terms & conditions again & it's true blush.gif


Added on December 19, 2011, 11:00 pm
QUOTE(soonwai @ Dec 19 2011, 09:08 PM)
I think someone already answered your question. I just want to note another advantage of applying online and that is you can take all the time you need to choose your new telephone number.

May I ask if you applied at TM or an agent? and how soon was the installation date?
*
At TM, not agent. They let me give a list of last 4-digit phone numbers that I preferred which subject to availability. Waiting period is about 2 weeks but they confirmed my area has Unifi service.

Anyone know for the list of channels, do they have any packages or we need to subscribe by channels after 1 month of trial period?



This post has been edited by 1282009: Dec 19 2011, 11:00 PM

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