Dec 2 2011, 06:03 PM
QUOTE(flashaholic @ Dec 2 2011, 03:50 PM)
Haha. Yes, business is picking up but the way we market the FireStorm Booster is different.
We put a high emphasis on customer service in the area of response and customer satisfaction to ensure our customer's have no complaints about the product or the response time to the best of our ability.
Too often, a product loses popularity because the response from the seller is slow or the seller is just more concerned about making money, hence neglecting the customer's priority.
I can proudly say that up till now I have managed to keep up my response time, whether in replying to emails, SMS or delivery of the product or answering to technical questions about the product to the best of my ability.
I appreciate questions and feedback so that I can improve on the customer service and product knowledge.
Cheers.
Hi, can post up a pic of how the product looks like in the car after install? ThksWe put a high emphasis on customer service in the area of response and customer satisfaction to ensure our customer's have no complaints about the product or the response time to the best of our ability.
Too often, a product loses popularity because the response from the seller is slow or the seller is just more concerned about making money, hence neglecting the customer's priority.
I can proudly say that up till now I have managed to keep up my response time, whether in replying to emails, SMS or delivery of the product or answering to technical questions about the product to the best of my ability.
I appreciate questions and feedback so that I can improve on the customer service and product knowledge.
Cheers.
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