ZQ Original Outlet was established since 2010 and has now become the No.1 Online Concept Store in Malaysia. We are committed to providing our customers and clients with the best original accessories for phones, tablets and laptops. We have had countless feedback from satisfied customers who are happy with the products and with our services. We even have a Z-Rewards Program where you can Earn Points & Redeem Discounts.
CONTACT & SOCIAL MEDIA
Lowyat Personal Message : Send us a PM by clicking HERE.
Email: [email protected]
Customer Hotline: 011-1131-3398 (No Calls. Only SMS/ Whatsapp / Viber / iMessage / etc)
Wechat Official Account: zqoutlet
FREQUENTLY ASKED QUESTIONS (FAQ)
Q: Is ZQ Original Outlet trustworthy?
A: We have served countless customers both within the country and internationally. ZQ Original Outlet is easily the best Online Concept Store to make your purchase. Perhaps it's best that you come to the conclusion yourself by checking out our Customer Map on our site here. http://zqoutlet.com/pages/customer-map
Q: Do you have a physical shop?
A: Probably one of our most popular questions. We do not have a physical brick and mortar shop as we are a fully Online Concept Store. While we operate our online store from our office in Kuala Lumpur (Malaysia), all cases are shipped directly to you from our warehouse.
Q: Can I opt for self collection?
A: All orders are shipped directly from our warehouse and self collection is not allowed.
Q: Are all your products original?
A: We are proud to inform you that all the products that we carry are ORIGINAL. ZQ Original Outlet is the Authorized Dealer for all the brands we carry. There is no compromise on this and our customers deserve only the best.
Q: Are the prices negotiable?
A: We are the authorized dealer for all the brands that we carry. Prices are fixed and controlled by the authorized distributors and are non negotiable. We have put together a rewards program so that our customers can earn z-points when they make purchases on ZQ Original Outlet. These z-points can be redeemed for rebates discount vouchers for future purchases. You are encouraged to participate in our Z-Rewards program. http://zqoutlet.com/pages/rewards
Note: We strongly advise against purchasing from any traders/merchants who offer discounts and 'best prices'. These forms of practices give an indication that such products may be fraudulent in nature.
Q: But wait! What if I have more questions?
A: If you need more assistance, please visit our helpdesk here: https://zqoutlet.zendesk.com/hc/en-us
This post has been edited by s3an_looi: Feb 4 2015, 04:35 PM