well i just back from service the aircond by Sanden Authorize Aircond SC.
They open the whole dashboard took out the cooling coil .... no dead animal found.
but funny thing is the cooling coil [Empat Segi Type] one of the corner got that bad smell....other 3 corner is no smell at all.., check already no leakage.
That foremen keep on say is mouse's pee (mean the mouse go into the cooling coil , kasi pee then cabut
After wash the cooling coil + the cover , install back , pump back gas , now that bad sour smell is gone, left is the new car smell which is still acceptable.
Problem now is, he call sanden , sanden asking what smell is that, he reply he donno what smell is that but really bad smell with sour.
Then after the call, the foreman ask me to top up some cash, coz he confirm can't claim 100% of the repair cost due to the bad smell like animal pee and no leakage found on the cooling coil.
And excuse given is
1st , the car already 8 month ( i got told them i send to proton many times they can't solve and at the end they ask me to come to Sanden Authorize Aircond SC)
2nd, there is possible animal go into the car and pee ( either is happen during car ready made and keep stock in proton warehouse OR happen after i receive the car )
3rd, Mostly if found dead animal or animal pee , the owner have to bear the repair cost, and took out the dash board will cost normally RM250 + RM80 for gas
After argue a lot, at the end i been force to pay RM100 as top up for the repair and the rest they claim from Sanden.
I really un-satisfy on this. I think i had been kon.
Before i leave, i told them what happend if you able to claim 100% then me pay you RM100 then is not fair to me.
He keep on tell me he confirm not able to claim 100% of the repair cost.
Nov 2 2011, 05:03 PM
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